Electronics Supervisor - OCI

Working Location: ONTARIO, RICHMOND HILL

Workplace Flexibility: Onsite

For more than 100 years, Olympus has focused on making people's lives healthier, safer and more fulfilling.

Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.

Our five Core Values empower us to achieve Our Purpose

Patient Focus, Integrity, Innovation, Impact and Empathy.

Learn more about Life at Olympus (~~~) .

_**Please note: All correspondence will be sent from our Olympus domain (@~~~). If you receive correspondence from an entity other than @~~~, it is likely not legitimate._

Job Description

Reporting to Production Manager the Electronics Supervisor directs and controls activities related to the Electronics department. The Electronics Supervisor will ensure products are repaired and shipped to our customer on-time meeting or exceeding our targeted key performance indicators (KPIs). The Electronics Supervisor will also develop SOPs and work instructions for distribution procedures and train staff. The Supervisor Electronics supports and promotes quality activities to meet regulatory and quality requirements while supporting business goals and improving customer satisfaction. The Supervisor of Electronics will be accountable for developing and executing solutions relating to quality and ensuring the Quality Management System is implemented and maintained effectively in the organization.

Job Duties

• Develops daily production plan for technicians.

• Coaches and mentors Technicians and team leads.

• Drives employee idea generation and implementation of continuous improvements.

• Develops and write SOPs and work instructions for Service department procedures and train staff.

• Support in implementation and completion of Change Notices (CNs), Change Orders (COs) New Repair Introduction (NRI), New Product Introduction (NPI), Non-Conformance Reports (NCR) Corrective and Preventative Action, (CAPAs) and Corrective Action Reports (CARs) to achieve acceptable levels of compliance.

• Investigate and reports on discrepant material notices (DMNs).

• Accountable to achieving departmental key performance KPI's.

• Proposes recommendations for improving existing operational policies procedures and processes.

• Coordinates and completes investigations for customer and assets.

• Coaching and developing staff including addressing performance issues.

• Provides recommendations on personnel issues and resolution.

• Trains new employees on introduction of new processes.

• Established and monitors employee MBO goals through Success Factors.

• Perform all other essential duties as assigned.

Job Qualifications

Required:

• Minimum High School Diploma or College Diploma in Electrical Engineering/Technician or equivalent preferred experience

• Minimum 2 years of electronics repair experience preferred.

• 2 years of supervisory responsibility preferred.

Preferred:

• Strong statistical analytical and decision-making sense of urgency skills.

• Quality and Customer oriented. Experience in coordinating activities among departments or groups.

• Excellent interpersonal and teamwork skills.

• Strong knowledge of development methodologies and problem-solving skills.

• Must possess a high degree of personal organization and excellent communication skills both written and verbal. Knowledge of Microsoft Office.

• Able to perform required duties with minimum supervision.

• Complete or be working to complete a Six Sigma Greenbelt Certification project to improve a job-related process. Knowledge of Health Canada regulations desirable.

• Strong communication and technical skills Excellent interpersonal and teamwork skills.

• Handles stressful situations in a fast-paced environment.

• Ability to problem solve and make decisions and ability to interact with internal customers of all levels Quality and Customer oriented.

• Experience in coordinating activities among departments or groups.

• Knowledge of Health Canada regulations desirable.

• Experience with WMI, Datasweep and SAP is an asset.

Why join Olympus?

We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.

Equitable Offerings you can count on:

• Competitive salaries, annual bonus

• Comprehensive medical benefits and pension plan

• Generous Paid Vacation and Sick Time

• Paid Parental Leave and Adoption Assistance

Connected Culture you can embrace:

• Work-life integrated culture that supports an employee centric mindset

• Offers onsite, hybrid and field work environments

• Paid volunteering and charitable donation/match programs

• Diversity Equity & Inclusion Initiatives including Employee Resource Groups

• Dedicated Training Resources and Learning & Development Programs

• Paid Educational Assistance

Are you ready to be a part of our team?

Learn more about our benefit and incentives (~~~) .

At Olympus, we are committed to Our Purpose of making people's lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit ~~~ .

Olympus is dedicated to building a diverse, inclusive and authentic workplace

We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.

Let's realize your potential, together.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

Applicants with Disabilities:

As a Federal Contractor, Olympus is committed to ensuring our hiring process is accessible to everyone. If you need an accommodation in order to complete the application or hiring process, please contact Olympus via email at ~~~. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (~~~).

Posting Notes: || Canada (CA) || Ontario (CA-ON) || Richmond Hill || Manufacturing & Repair