Education and Outreach Coordinator - PNW

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

This is a hybrid position, and the candidate will need to live in the market area and be able to travel by car to an office or Customers when needed.

I. Job Summary

This position is directly responsible for meeting recycling goals outlined in assigned municipal contracts or as assigned by the manager. The Representative will have a thorough understanding of WM service offerings and be able to utilize WM relationships and resources to achieve municipality recycling and sustainability goals.

II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

• Thoroughly understands the WM contracts; develops and implements programs to achieve and surpass contractual metrics.

• Understands which behaviors have the most impact on diversion rates/recycling outcomes and is able to make innovative yet credible and implementable recommendations to the wide variety of municipal stakeholders. Takes the lead in developing solutions; is a thought leader.

• Designs and delivers educational programs and presentations focused on achieving sustainability goals and driving awareness of WM efforts in the community. Is able to understand customer base and customize programs/presentations to customer needs.

• Conducts site surveys and waste audits in order to make credible recommendations to customers based on sound business rationales. Knows Area specific capabilities per district and ensures that recommendations are in alignment with operational capacity - current and planned.

• Understands customer needs and how to formulate suggestions and proposals in ways that meet those. Has the WM product knowledge necessary to recommend solutions that align with WM service offerings.

• Uses WM knowledge and relationships to ensure flawless execution of WM service delivery.

• Has a deep understanding of WMs overall business and strategy and demonstrates support of WMs strategic goals consistently.

• Works as a team with Public Sector Sales to assist in creating overall strategy for the municipalities and contracts.

• Provides customer facility tours on an as needed basis.

• Cultivates and improves community partnerships by attending and participating in public events, meetings, and other programs on behalf of the recycling organization.

• Prepares and files various reports for internal and external use, such as recycling program analysis.

Preferred Duties and Responsibilities

• Attention to detail and well-developed organizational skills.

• Contacts potential and existing customers to encourage participation in WM programs and services.

• Team-oriented and willing to work collaboratively with internal and external resources to bring compelling and effective collateral and programs to customers.

• Cultivates and improves community partnerships by attending and participating in or facilitating public events, meetings, and other programs on behalf of company.

• Helps to review online service information (websites and internal customer service information) to ensure accuracy of information.

• As the local recycling expert responds to routine and unusual customer recycling questions.

• Ability to work weekends and evening event.

• Other duties as assigned, including contract manager support.

• Experience interacting with media is a plus. WM media training will be provided.

• Proficiency in Adobe pro or similar design software is a plus.

III. Supervisory Responsibilities

This job has no supervisory duties.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

• Education: Associate's Degree (accredited) in Environmental Science, Resource Management, Education, Public Administration or a related field, or in lieu of degree, High School Diploma or GED (accredited) and 2 years of relevant work experience.

• Experience: No previous work experience required (in addition to education requirement).

Preferred Education and Experience

• Two years of experience working with outreach, education, resource conservation, program administration or project management. Knowledge of solid waste, recycling, and composting industry.

• Ability to develop and lead recycling facility and landfill group walking tours required.

B. Certificates, Licenses, Registrations or Other Requirements

• Valid Driver License and reliable transportation

C. Other Knowledge, Skills or Abilities Required

• Demonstrated expertise and skills in environmental, sustainability and/or education fields.

• Adept at understanding meaning of contract language.

• Organized and able to implement strategies and plans effectively.

• Excellent written and verbal communication skills

• Expert small and large group presentation skills.

• Strong knowledge of WM products and operations.

• Aware and adaptable in communication styles.

• Able to use influencing skills with community stakeholders, customers and internally within WM.

V. Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Ability to lift and transport event equipment. Service area includes Central and Eastern Washington and North Idaho.

Normal setting for this job is: home office setting, recycling/landfill facilities, hauling operations or outdoor events.

The expected base pay range for this position across the U.S is $57,400 - $71,800. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay.

Benefits

At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

Employees will also receive discretionary paid time off, up to 8- hours of paid sick time per year, and 7 paid holidays throughout the calendar year. The company provides this paid time off to comply with its obligations to provide paid sick and safe time ("PSST") under Washington state law and local ordinances. Additionally, the company has a leave pay policy that provides for up to 4 weeks of paid leave in a rolling 12-month period for qualifying leaves.

If this sounds like the opportunity that you have been looking for, please click "Apply.

Equal Opportunity Employer: Minority/Female/Disability/Veteran