Avanade Inc. • Toronto, ON M1R 0E9
Job #2783066300
Ready to steer Dynamics CRM projects to success and make a lasting impact? Do you thrive in overseeing budgets, timelines, and client expectations within the Dynamics CRM domain? If you're a seasoned project management professional looking to make your mark, explore this exciting opportunity to lead and inspire.
As a Dynamics CRM Project Manager, you will play a pivotal role in steering projects to success. With a keen eye on budgets, timelines, resources, and scope, you'll be responsible for delivering transformative CRM solutions that exceed client expectations. Together we do what matters.
What you'll do:
Manage issues and risks associated with projects, ensuring balance across scope, schedule, budget, quality, and risks through formal change management mechanisms.
Develop, implement, and maintain a detailed project work plan, complete with controls, governance structures, and monitoring mechanisms to ensure on-time, on-budget, and quality outcomes.
Oversee the change enablement process throughout project duration.
Manage client expectations, updates, and buy-in, representing Avanade at governance meetings.
Lead and develop Avanade and subcontractor staff assigned to the project.
Engage and manage onshore, offshore, and nearshore workforces, in alignment with Service Licensing Agreements (SLAs).
Assist in the sales process, including estimating work effort and expenses using Avanade's standard tools.
Skills and experiences
Demonstrated systematic and logical thinking ability.
Basic grasp of contract terms and interpretation.
Proven skills in managing customer expectations.
Proficiency in project/product management methods, tools, and techniques.
Strong knowledge of Microsoft Dynamics 365 Customer Engagement.
In-depth understanding of Microsoft Project and Team Foundation Server (TFS).
Familiarity with Earned Value reporting.
Ability to obtain a Canadian security clearance.
The ability to communicate in both spoken and written French is nice to have, but not required.
About you
Characteristics that can spell success for this role
Consultative, collaborative, relationship builder
Resilient, adaptable, flexible
Intellectually curious and passionate about tech
Convincing storyteller and engaging content creator
Enjoy your career
Some of the best things about working at Avanade
Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
Real-time access to technical and skilled resources globally
Dedicated career advisor to encourage your growth
Engaged and helpful coworkers genuinely interested in you
Find out more about some of our benefits [1] here.
A great place to work
As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!
We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our [2] Inclusion & Diversity page.
Create a future for our people that focuses on
Inspire greatness in our people by
Accelerate the impact of our people by
Learn more
To learn more about the types of projects our Delivery Management team works on check out these case studies:
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Interested in knowing what's going on inside Avanade? Check out our blogs:
[3] Avanade Insights - exchange ideas that drive tomorrow's innovation
[4] Inside Avanade - explore what life is like working at Avanade
References
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We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Avanade believes that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants, or job seekers because of their race, color, gender, religion, national origin, disability, veteran status, age, marital status, sexual orientation, genetic information, gender identity, or any other protect group status as defined by law.
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