Robert Half • Los Angeles, CA 90006
Job #2714775658
Description We are offering a short term contract employment opportunity for a Dispatcher in Los Angeles, California. The primary function of this role will be to supervise and coordinate activities within the dispatching department. This role is based in the telecom industry and requires the use of various software tools including IBM AS/400, Management System, Microsoft Excel, Microsoft Office Suites, Microsoft Outlook, About Time, and Answer.
Oversee the dispatching activities to ensure timely and efficient customer service
Utilize IBM AS/400 and Management System to manage dispatch functions
Use Microsoft Office Suites and Excel for data management and reporting purposes
Address customer service inquiries related to dispatching and provide satisfactory resolutions
Coordinate with other departments to ensure seamless operations
Utilize communication skills to effectively interact with team members and customers
Implement and manage billing functions related to dispatching
Use the About Time software for time management and scheduling tasks
Answer and direct calls using the Answer software
Ensure compliance with industry standards and company policies. Requirements - Proficiency in using IBM AS/400
Experience with Management Systems
Proficiency in Microsoft Excel
Proficiency in Microsoft Office Suites
Proficiency in Microsoft Outlook
Experience with About Time software
Ability to effectively answer and manage incoming calls
Experience with Billing Functions
Excellent Communication skills
Strong Customer Service skills
Previous experience in Dispatching roles
Ability to work in a fast-paced environment
Strong multitasking and organizational skills
Ability to effectively manage time and prioritize tasks
Excellent problem-solving skills
Ability to work independently and as part of a team
High attention to detail
Ability to handle stressful situations effectively
Must be reliable and punctual
Willingness to learn and adapt to new technologies and processes.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (~~~) .
Robert Half • Los Angeles, CA 90006 • Yesterday
Robert Half • Los Angeles, CA 90006 • Yesterday
Robert Half • Los Angeles, CA 90006 • Yesterday
Robert Half • Los Angeles, CA 90006 • Yesterday
First Citizens Bank • Beverly Hills, CA 90212 • May 31
Transdev • Pasadena, CA 91101 • Jun 22
MV Transportation • Long Beach, CA 90810 • May 1
TTEC • Torrance, CA 90501 • Yesterday