Director of Housing Services

Status: Fulltime

Location: On-Site with 8 hours of work from home per week

Hours: 40 hours per week (32 work, 8 company-sponsored time)

Company Sponsored Time: We are piloting a 4-day, 32-hour work week, and YWCA will provide this role 8 hours of Company Sponsored Time for you to use on Fridays to maintain work-life balance while maintaining pay at 40 hours a week

Pay Range: $30.45 per hour + $1.00 Bilingual Differential

Benefits:

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Summary:

The SafeChoice Director of Housing Services is responsible for managing all SafeChoice housing programs, including motel vouchers, eviction prevention or diversion, rapid re-housing, and transitional housing initiatives. This role collaborates with the Director of Shelter Services to oversee the 24-hour hotline and drives the strategic implementation of trauma-informed, survivor-centered programming. The position typically works Monday through Thursday, 9 a.m. to 5:30 p.m., with the option for up to eight hours of remote work each week. The Director provides leadership in alignment with agency values, supports direct service staff, models healthy self-care, and ensures effective oversight of data management, program reporting, and housing program budgets, while occasionally stepping in to provide direct services as needed.

Mission

• Gain approval for, track, and participate in activities that meet the organization's 1% for Social Change initiative.
• Incorporate the YWCA's commitment to social justice by understanding how racism, sexism, classism, and other oppressions intersect and are embedded in institutions. Seek opportunities for continued learning about racial, gender and class equity.
• Assure that participants, staff, volunteers, and community partners are treated with respect and dignity regardless of race, ethnic background, gender or socioeconomic background.
• Provide leadership and direction to program staff, ensuring YWCA's commitment to racial and gender justice is embedded in program decisions and operations.
• Think through the lens of racial equity and its intersections with poverty. Use the core principles of anti-racism and grounding those principles in all daily tasks.

Program management and supervision

• Monitor and track expenses related to shelter services and operations.
• Establish and maintain policies and procedures that meet the requirements of applicable contracts, grants, and state and federal laws.
• Identify and report on health and safety risks, accidents, incidents, injuries and property damage and comply with workplace policies and procedures for risk management and workplace health and safety.
• Ensure that all direct reports comply with YWCA and grant/contract required domestic violence training, service provision, and reporting.
• Develop a shelter training plan for SafeChoice staff, volunteers and interns.
• Facilitate team meetings, debriefings, and individual staff check-ins with all direct reports.
• Act as a liaison with community partners, with an emphasis on other DV providers, and housing providers.
• Provide information to local social service agencies regarding SafeChoice housing programs and statistics.
• Collaborate with other SafeChoice or agency Directors as needed.
• Manage additional projects in relation to housing services.
• Work closely with the Vice President of Domestic Violence Services to ensure housing services are accessible and supportive for survivors.
• Maintain compliance with local and internal regulations such as Washington Administrative Code, and confidentiality laws, mandatory reporting, and others as applicable.
• Ensure tracking and recording statistics through Infonet, Empower DB or other databases as required.
• Attend and actively participate in organization and community meetings, as appropriate.
• Have valid driver's license, safe driving record and able to operate a vehicle
• Meet annual program training requirements.
• Provide additional support for SafeChoice services as needed.
• Work closely with the Vice President of Domestic Violence Services to manage the SafeChoice housing budgets, involving multiple funding streams including: City, County, State, and Federal contracts, foundation grants, and donor support.
• Ensure all related HUD, VAWA, HMIS or other requirements, privacy, and confidentiality policies are followed to ensure the safety of participants.
• Ensure programs follow best practice models based on the Clark County Homeless Crisis Response System (HCRS), Housing and Urban Development (HUD), Office on Violence Against Women (OVW) and others as applicable.

Relatededucation: Bachelor's degree in a related field or position equivalent experience in addition to the experience requirements listed below.

Related experience:

• Two years of experience working with rental subsidy programs.
• Two years of experience providing advocacy to survivors/victim services within a domestic violence program.
• One year of experience providing effective coaching, guidance, leadership, supervision to staff and/or volunteers.
• Minimum of fifty hours of training on domestic violence issues and advocacy within the last three years.

General Requirements

• Complete and pass a background check;
• Complete the training requirements, pursuant to WAC 388-61A-1085;

Strong ability to lead: supervisors make sure the day-to-day work gets done; leaders do so while strategically motivating staff and volunteers to improve performance and further the mission of the organization.

Ability to work in a team: modify the way a challenge is resolved if it is in the best interest of the organization and participants to do so.

Strong project management skills: maintain a strategic focus while simultaneously managing multiple projects, deadlines, goals, and program needs.

Strong problem-solving skills: resourceful and able to resolve challenges while knowing when it's time to stop and ask questions or seek additional guidance.

Strong technological skills: effectively use common software programs (like MS Office, Excel, and PowerPoint) to fulfill position related expectations.

Strong soft-skills: adapt work and communication style to mitigate unnecessary tension, improve efficiency, increase morale, and make programmatic improvements with little or no prompting.

Don't meet every single requirement after reading through this post? You may be just the right candidate for the role or future roles, and please know we value lived experience! Studies have shown that due to white supremacy culture, systemically oppressed communities are less likely to apply to jobs unless they meet every single qualification. YWCA Clark County is dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways.

Compensation details: 30.45-31.45 Hourly Wage

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