Director of Development

Description

Director of Development

Robert Half is search for a talented Director of Development who will lead all technology efforts related to application development, database programming and administration, scripting, quality control and client implementations. Works with internal and external stakeholders to determine appropriate strategies and execute solutions that are in alignment with business objectives while contributing to the success of the company's clients.

This role is 5 days onsite

Responsibilities Include

• TEAM LEADERSHIP: Leads a team of skilled developers, database administrators and technical specialists ensuring delivery of high-quality solutions and operational excellence. Oversees and ensures effective departmental processes, strategies, plans and measurement systems to deliver favorable outcomes for the company and its clients.

• STRATEGY: Plays pivotal role in shaping the overall technology roadmap including web applications, data management, and implementation processes.

• STAKEHOLDER COLLABORATION: Works closely with internal stakeholders (Sales, Client Success, Operations, Back Office, Executive Team) and external stakeholders (clients, vendors) to understand business needs and deliver impactful technical solutions. Serves as technology expert and assists with sales efforts. Serves as a "face of TI Technology" and visibly participates in industry events and external communication efforts.

• PROJECT OVERSIGHT: Oversees the development, implementation, and ongoing support of web applications and databases, ensuring projects are completed on time, within scope, and in alignment with business goals.

• INNOVATION AND BEST PRACTICES: Promotes best practices in software development, database management, and scripting, while encouraging a culture of continuous improvement and innovation.

• TALENT MANAGEMENT: Provides effective and on-going feedback and coaching to team members and ensures effective development and performance management practices are embraced by team leadership. Recommends staffing changes and/or additions and conducts thorough and effective hiring for all department positions.

• RESOURCE MANAGEMENT: Ensures effective allocation of resources to meet business needs and drive efficiency.

• RISK MANAGEMENT: Identifies potential risks related to technology, security, and data, and implements appropriate mitigation strategies.

• MAINTENANCE OF COMPANY STANDARDS: Maintains an active expert level awareness of Company policies, security protocols, compliance requirements and HR requirements as it relates to managing associate groups and ensures adherence to best practices. Approaches management with professionalism and leads by example at all times.

• Performs other related assignments as requested

Requirements

• Bachelor's Degree in computer science or related field or equivalent combination of education and experience.

• 10+ years experience in application development encompassing a variety of technologies and platforms, with 5+ years experience in a significant leadership role.

• HANDS-ON: The ability to engineer complex solutions with a proactive approach to development and a readiness to dive into tasks when needed, including design, flowcharting, coding new features, debugging, and implementing urgent fixes. Demonstrated expertise in multiple development languages and technologies, with a focus on delivering high-quality, efficient outcomes.

• SYSTEM ARCHITECT DESIGN: Demonstrated ability to conceptualize, design, and oversee the architecture of complex systems that are scalable, reliable, and aligned with business goals. Proficient in analyzing requirements, identifying potential bottlenecks, and selecting appropriate frameworks, tools, and platforms to ensure optimal performance and security. Skilled in designing both high-level system architecture and detailed component interactions, ensuring seamless integration, maintainability, and adaptability to future enhancements.

• SQL DATABASE AND DESIGN EXPERTISE: Extensive experience managing and optimizing Microsoft SQL databases, designing robust schemas, and maintaining data integrity. Proven ability to troubleshoot, refine, and optimize complex SQL queries and scripts to ensure peak performance.

• WEB DEVELOPMENT: Deep hands-on experience with modern web development frameworks for HTML/CSS, ColdFusion (will remain as the primary web language of choice), and Java. Strong understanding of best practices in scalability, security, and responsive design, ensuring applications are performant and secure.

• SERVER, NETWORK, AND DOMAIN KNOWLEDGE: In-depth understanding of server management, network configurations, and domain architecture to support secure, efficient, and high-performing applications. Skilled in understanding these server environments, load balancing, ensuring network security, and optimizing traffic flow. Expertise in understanding DNS management, IP routing, firewall settings, and VPNs to maintain a stable and secure infrastructure.

• ANALYTICAL SKILLS: Ability to analyze statistical performance and operational data, develop management summary reports and proactively develop action plans. Working knowledge of contact center operations and key performance metrics.

• Experience and skills with one or more GDS systems and other travel industry systems, and knowledge of contact center systems and tools, preferred.

• LEADERSHIP: Demonstrated ability to coach and lead others is required as evidenced by prior leadership experience. Track record of providing technical direction, mentorship and coaching to development teams. Ability to set standards for code quality, development practices.

• Communicates effectively and professionally with associates, team members, leadership and clients.

• Excellent problem-solving skills; ability to develop creative solutions to complex situations. Effectively solves client, associate and department problems and offers appropriate solutions; Excellent judgment and independent decision making within assigned authority levels.

• Open to adopting new tools that can improve operations. Flexibility and adaptability to fast-changing business and technical environments including customer expectations.

• CONTINUOUS LEARNING AND CURIOSITY: Stays ahead of industry trends, and remains aware of evolving industry and technology expectations.

Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

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