Director of Community Engagement

Job Description

The Director of HIV Community Engagement is a pivotal role within the US Virology Sales Team, spearheading a community-centric approach crucial to our company's strategic vision. We are in search of a results-driven, forward-thinking leader with exceptional business acumen, adaptability, and a compassionate leadership style. The primary objective of this role is to forge and sustain robust connections with Community Base Organizations (CBO), AIDS Service Organizations (ASO), clinics, and national and local HIV/AIDS advocates, harmonizing the community experience and actively contributing to the organization's strategic imperatives. Moreover, the Director will play a key role in supporting learning activities for Virology field facing roles and collaborating with leaders across the Virology Business Unit to elevate the execution and impact of the Company's HIV portfolio.

This field-based position covers the entire United States, involving approximately 50% travel, and reports directly to the Executive Director, US Virology Sales.

Primary Responsibilities:

• Leading the US Virology Community Liaison (CL) and Regional Training Team to execute our HIV Community Strategy and deliver on our HIV business goals.

• Communicates community insights and business performance trends to Sales and Brand Leadership to inform strategy adjustments and foster alignment with key stakeholders.

• Collaborates with Virology Sales Directors of Commercial Operations (DCO) field counterparts to align community plans and achieve business objectives.

• Collaborates as a thought partner with marketing, field sales, learning and development, and cross-functional teams to drive, evolve, and execute community engagement strategy.

• Plays a primary role in representing the company at professional events, fostering strong community relationships, and identifying the needs and opportunities within local HIV ecosystems.

• Defines roles, responsibilities, and measurable KPIs for the CL team execution, regularly measuring and providing feedback on performance.

• Collects actionable insights for informed decision-making, ensuring proactive and responsive approaches in the dynamic market landscape.

• Recruits, hires, and retain top talent to build a high-performing, diverse, and community-focused team.

• Collaborates with internal legal and compliance teams to establish alignment of community initiatives with organizational goals and values, ensuring adherence to legal and regulatory requirements.

• Leads Virology Region Trainers (VRTs) to align learning plans with business objectives and foster collaboration with Learning and Development (L&D).

• Ensures sales execution compliance with company policies and code of conduct, promotes accountability within CL and regional training team.

Qualifications:

Minimum Requirements:

• Bachelor's Degree (BA or BS).

• Minimum of 10 years combined experience in Sales and/or Marketing, including 5 years leading teams.

• Valid Driver's License.

• Travel the amount of time the role requires - 50%.

Preferred Qualifications:

• Strong grasp of marketing operations, including strategic development, campaign execution, and P&L comprehension.

• High emotional intelligence and cultural diversity appreciation.

• Proven change management experience, driving organizational change and operational efficiency.

• Exceptional presentation and communication skills for conveying strategic objectives.

• Demonstrated territory and business management accomplishments.

• Comprehensive understanding of the HIV community, key stakeholders, and treatments.

• Familiarity with access and reimbursement influences across US regions, with strong interpersonal skills for engaging diverse stakeholders.

Current Employees apply HERE (~~~)

Current Contingent Workers apply HERE (~~~)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (~~~) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (~~~/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".

The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education.

Expected US salary range

$220,700.00 - $347,500.00

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here (~~~/) .

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

50%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

Yes

Hazardous Material(s):

n/a

Job Posting End Date:

11/12/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R321063