Director Clinical Informatics and Digital Health

Company :

Allegheny Health Network

Job Description :

GENERAL OVERVIEW:

AHN has a vision to be a nationally known pacesetter by leading the way that new and established patients and their clinicians engage in a person's health. Central to that vision is the creation of a health experience for both patients and clinicians which blends the clinician aspects in a way that is seamless and customized to a person's health needs and their preferences for how they want to interact with the system. This vision is meant to apply to any and all patients whether or not they are geographically proximate to the clinician.

This job is responsible for leading the development, implementation, and management of AHN's virtual and digital information strategies. This includes overseeing the creation, storage, and dissemination of information through digital and virtual platforms. The incumbent will work closely with cross-functional teams to ensure that AHN's virtual and digital information is aligned with its overall business goals and objectives. A key part to making this vision work is to determine how we can employ technology to extend the reach, access, and effectiveness of clinical care delivery within the context of an integrated patient experience while maintaining, or exceeding, the quality of care. This job will also play a key role in identification and enablement of new, innovative virtual health and technology opportunities.

ESSENTIAL RESPONSIBILITIES

• Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority. (25%)

• Assists in the identification, design and selection of healthcare technology platform, equipment, hardware and software, deployment, maintenance, and testing procedures to meet clinical and operational needs by providing the evaluation and research of medical device interoperability with other medical devices and/or IT infrastructure by identifying the hardware, software and clinical applications required. (20%)

• Plan and deliver new network programs, recognizing successful revenue and overall P&L associated with area of responsibility. Innovating and accelerating the digital services. (20%)

• Consults with senior leadership and operational leaders to obtain information to determine the best combination of technical solutions in equipment/software/practice. Oversees design and development of quality assurance measures that monitor the consistency and quality of new technology hardware and software. Develops effective relationships with key internal stakeholders. Ensures quality of service delivery, in-line with AHN IT governance arrangements and in-line with the relevant regulatory and legal requirements. (20%)

• Serve as an ambassador for AHN and its strategy to partner with clinical organizations in the roll-out of our digital health models. Provides oversight and leadership of operational, financial, programmatic initiatives of the Clinical Informatics and Digital Health services. Provides other Information Technology duties as assigned within the organization, including ongoing maintenance of the Digital Health model and EPIC system. (15%)

• Other duties as assigned or requested.

QUALIFICATIONS:

Required

• Bachelor's degree in Computer Science, Biomedical, Clinical Engineering, or relevant experience and/or education as determined by the company in lieu of Bachelor's Degree.

• 5 years in Management or Leadership role

• 5 years in IT Networking or Related

• 5 years in Clinical Systems Engineering

• Solid working knowledge of healthcare technology management, medical device and software interoperability and integration, hardware configuration, design, installation, troubleshooting and device and data security is required.

• Expert level knowledge in software and hardware system integration in the areas of audiovisual technology, networking, telecom, and physiologic monitoring technologies.

• High level of judgment, discretion, and sensitivity to confidential business and clinical issues is required. Ability to demonstrate professional credibility is required.

• Highly effective written and verbal communication and leadership skills are required to effectively work and interact with senior leadership, physicians, engineers, consulting firms, administration, and support staff. Ability to draft technical specifications is required.

Preferred

• None

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times _.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. _

Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

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Req ID: J250341