Director, Business Analytics, and Insights

Job Description

Director, Business Analytics and Insights is a critical leadership role with responsibility to proactively uncover quantitative and qualitative insights, explore business opportunities, and drive meaningful actions. This leader will be instrumental to deliver incremental revenue and/or reduce cost for the organization and enable better experience for the customers. We expect this individual can tell a data driven cohesive story and guide Companion Animal and Equine Business Unit (CABU) leaders with strategic perspectives to make informed strategic and operational decisions. This role will provide direction and thought leadership to a team of 4 committed analysts so that they can derive actionable insights and provide business impacting recommendations for different projects.

Goal of this leadership position is to help the organization leverage data to further reveal the value of our innovations and drive efficiencies across the Profit and Loss (P&L). This role will serve as an analytics leader who leverages quantitative reporting and meaningful insight from data to make better business decisions. This individual will be playing a vital role and collaborating cross-functionally with marketing, sales, strategic account, channel management, commercial operations, and IT teams to facilitate continuous improvement efforts via feedback and ROI analysis. Critical thinking, problem solving and communication skills to influence without authority and driving decisions in a fast-paced business environment are critical skills in this role.

Responsibilities:

Leadership

• Converge the multiple facts during an analysis process into high level points and communicate them as cohesive, compelling and consistent narrative for senior leadership

• Define clear business questions and deliver associated analytics approach via cutting through clutter and regularly assessing business performance

• Influence without authority by effectively visualizing and presenting data to a wide variety of stakeholders to drive alignments and actions

• Analytical mindset and intellectual curiosity to use big data and advanced analytics methods as drivers of marginal growth in business operations

• Proactively and continuously seek feedback from CABU and EQ leadership teams and stakeholders on analysis delivered, the process of providing reports, and their effectiveness, key metrics and follow-up analysis needed.

Develop and coach talent

• Coach junior and senior business analysts and brand managers to find rhythm in numbers and how different pieces of analyses are tied together

• Lead analytic team and proactively plan, manage, and execute commercial data modeling and scenario analysis for high quality, and timely commercial insights

• Successfully hire and onboard new analytic talent about different data processes, architecture and engage them on the key expectations

Business Analysis

• Oversees complex analyses and model to quantify business opportunities, evaluate macro trend and design new approaches and methodologies to uncover insights

• Gather data from multiple sources, normalizes and analyzes those data providing Companion Animal & Equine business with unique data insights and processes to drive operational effectiveness and efficiency

• Collaborate with other business functions with data collection methods and centralization of data as well as extending current data sources with Third party data vendors

• Use Machine Learning and Artificial Intelligence drive omnichannel effectiveness for marketing programs and sales promotions

• Develop, track and analyze key performance indicators across different departments at BU level.

Business Intelligence

• Provide ongoing business/operational metrics, developing predictive forecasting models, calculating business financial analytics, and designing data needs for future business analytics.

• Collaborate with commercial teams to ensure alignment between business needs and analytic recommendations.

• Provide Business leads with operational metrics across multiple platforms/solutions and with trending and possible efficiencies

• Plan and coordinate multiple projects on tight timeline to support executive stakeholders

Skills:

Organizational Skills

• Understands the value of process-centric and strategic approach to business analysis and change management.

• Self-starter and be able to handle multiple tasks and priorities in a matrix organization.

• Strong analytical and problem-solving skills balanced with a creative mindset

• Ability to communicate at all organizational levels including peer level cross-functional teams as well as executive management.

• Strong project management, multi-tasking, and business planning skills; must be strategic and analytical thinker.

• Ability to work independently and within a team and direct the resolution of highly complex or unusual business problems

• An innovative spirit, can-do attitude, and strong sense of customer service

• Possess strategic planning, communication and presentation skills who attentively listens to diverse point of view and influences, and be proficient in data management

Technical Skills

• Proficiency in Microsoft Office suite of products: Word, Excel, and PowerPoint

• Advanced Excel skills to develop models for predictive analytics from different data sources

• Experience with data visualization tool and statistical modeling

• Proficiency in using query languages and statistical programming

• Understanding of machine learning techniques and algorithms

• Experience with data science and big data toolkits,

Minimum Qualifications:

• Master's degree in Marketing, Data Science, Accounting, Finance, Mathematics, Economics, Computer Science, Statistics or Business Administration (MBA)

• 5 years of work experience with data analysis and marketing intelligence to identify trends extract relevant insights and making strategic recommendations

• Experience leading cross-functional teams to facilitate continuous improvement efforts collaboratively with team and peers across organization preferred

• Preferred Animal Health experience

Current Employees apply HERE (~~~)

Current Contingent Workers apply HERE (~~~)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (~~~) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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Pay Transparency Nondiscrimination (~~~)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (~~~/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".

The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education.

Expected US salary range

$164,800.00 - $259,400.00

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here (~~~/) .

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

25%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A

Job Posting End Date:

11/11/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R320959