• DIR, OPERATIONS

    Compass Group, North AmericaHouston, TX 77007

    Job #2809513846

  • At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

    We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

    Job Summary

    Job Summary

    We are seeking a Regional Director of Operations to support the dining and environmental services departments within senior living communities in X region, city, state(s).

    Key Responsibilities

    • Leadership of multiple operations in the senior living setting with total managed volume in excess of $XX million.

    • Develops, recommends, and implements policies and procedures of the region

    • Supports the development and implementation of clinical and resident service programs that meet client and regulatory standards

    • Participates in the sales process for the acquisition of new business

    • Monitors financial reports of the accounts to ensure budgetary compliance

    • Develops and motivates an effective management and clinical staff t

    • Visits units regularly to inspect unit operations to ensure contract compliance

    • Interfaces with existing clients to maintain client satisfaction and account retention

    • Resolves client, resident ,and associate related complaints

    • Conducts appropriate annual and semi-annual performance evaluations

    • Completes all daily, weekly, and monthly reports as outlined in the corporate policy

    • Projects a high level of customer service at all

    • Trains, motivates, and develops management personnel

    Preferred Qualifications

    • Bachelor's degree in Business or Health Care related field, or equivalent related experience

    • Proven ability to manage a team of six or more?manager-level?team members

    • Minimum of?two years' experience in multi-unit foodservice management

    • Experience with multi-unit foodservice management?with a combined managed volume of $X million or greater

    • Strong track record of driving?customer satisfaction

    • Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment

    • Proven ability to mentor and develop team members

    • Excellent written and verbal communication skills

    • Strong organizational, problem-solving, and analytical skills

    • Ability to work independently and as a member of various teams and committees

    • Proven ability to handle multiple projects and meet deadlines

    • Strong interpersonal and presentation skills

    • Ability to prepare reports and business correspondence

    • Ability to deal effectively with a diversity of individuals at all organizational levels

    • Good judgment with the ability to make timely and sound decisions

    • Creative, flexible, and innovative team player

    • Commitment to excellence and high standards

    • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

    Apply to Chartwells Higher Education today!

    Chartwells Higher Education is a member of Compass Group USA

    Click here to Learn More about the Compass Story (~~~/)

    Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

    Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

    Applications are accepted on an ongoing basis.

    Chartwells Higher Ed maintains a drug-free workplace.

    Associates at Chartwells Higher Ed are offered many fantastic benefits.

    • Medical

    • Dental

    • Vision

    • Life Insurance/ AD

    • Disability Insurance

    • Retirement Plan

    • Paid Time Off

    • Holiday Time Off (varies by site/state)

    • Associate Shopping Program

    • Health and Wellness Programs

    • Discount Marketplace

    • Identity Theft Protection

    • Pet Insurance

    • Commuter Benefits

    • Employee Assistance Program

    • Flexible Spending Accounts (FSAs)

    Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (~~~) for paid time off benefits information

    Req ID: 1376654

    Chartwells Higher Education

    JESSICA BARRICK

    [[req_classification]]

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