Digital Services Portfolio Manager - ITS5

Working Title: Digital Services Portfolio Manager

Job Class: Information Technology Specialist 5

Agency: Minnesota IT Services

• Job ID : 80426

• Location : St. Paul

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 10/05/2024

• Closing Date : 10/18/2024

• Hiring Agency/Seniority Unit : Minnesota IT Services

• Division/Unit : Department of Children, Youth, and Families / Digital Services & Governance

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $39.14 - $66.92 / hourly; $81,724 - $139,728 / annually

• Job Class Option : Application

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Exempt - Administrative

• Designated in Connect 700 Program for Applicants with Disabilities (~~~/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,600+ professionals of Minnesota IT Services (~~~/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Department of Children, Youth, and Families (DCYF). The MNIT DCYF team supports critical systems and applications that ensure the welfare and development of Minnesota's children, youth, and families. You will be a part of a team that works to provide comprehensive services and support that nurture and protect children, enhance family well-being, and foster youth development across the state.

Join Minnesota IT Services (MNIT) in partnership with the Department of Children, Youth, and Families (DCYF) as a Digital Services Portfolio Manager, where you'll play a leadership role in shaping the future of public services for children, youth, and families across Minnesota. In this dynamic role, you will bring creativity and ingenuity to develop DCYF's digital services and effectively manage and align them to strategic goals and deliver tangible value.

You will oversee the ideation, development, improvement, and management of a range of digital services that support DCYF's vision and mission. Collaborating with DCYF administrators, program managers, and business owners, you will create and manage digital service portfolios informed by community engagement. Through strategic roadmaps and blueprints, you will guide the digital transformation that enhances the public's experience with critical services, ensuring positive program outcomes and efficient resource allocation.

This is a high-impact opportunity for those passionate about public service, digital transformation, and improving lives through technology.

This position is currently eligible for full-time telework:

• Telework (~~~) for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.

• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

Additional details:

• Multiple vacancies will be filled from this posting; All applicants will be considered for all vacancies.

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume. Resume tips here. (~~~) :

This position requires a minimum of five (5) years of experience in IT portfolio, program, product, or project management.

Experience must include

• Advanced knowledge of computer science and solution architecture theory and practices, sufficient to lead the ideation, design, development, and management of statewide or agency data systems and standards.

• Ability to manage budgets, timelines, and resources across multiple projects.

• Proven leadership in cross-functional teams and managing external vendor relationships.

• Data visualization, data mining, and software development life cycles (Agile, Scrum, Waterfall, etc.), as well as experience applying Human-Centered Design methodologies.

• Ability to deliver effective verbal or written messages that facilitate a mutual understanding amongst all parties.

• Customer service skills that include active listening, empathy, and problem-solving.

A master's degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor's degree substitutes for two (2) years, OR an IT related associate's degree substitutes for one (1) year.

Preferred Qualifications

• Certifications such as PMP (Project Management Professional), PMI-ACP (Agile Certified Practitioner), or ITIL (Information Technology Infrastructure Library) certification.

• Familiarity with issues facing Minnesota's children, youth, and families, as well as knowledge of the state budget and legislative funding processes.

• Experience leading cross-functional teams, including customer experience (CX), user experience (UX), and architecture professionals (business, enterprise, data, solution), and involvement in IT governance.

• Proven ability to think conceptually, strategically, and analytically to anticipate future needs, resolve complex problems, and develop data-driven solutions.

• Demonstrated ability to lead with empathy, employing a servant-leader mindset to build and manage administrative functions that meet evolving organizational needs.

• Experience driving organizational change and implementing digital services improvements across multiple departments or stakeholders.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)

• Criminal History Check

• Reference Check

• Social Security and Address Verification

• Education Verification

• Other legally required checks

Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at ~~~ or email ~~~ . Please indicate what assistance is needed.