Huntington National Bank • Chicago, IL 60684
Job #2749162833
Description
Huntington has embarked on a journey to invest in and optimize the Digital customer experience for Commercial clients. The Commercial Digital organization is a team of talented product leaders focused on delivering best-in-class experiences to our colleagues and customers. We are building new customer experiences and simplifying our business processes to promote self-service and drive collaboration with our colleagues and customers.
As the Commercial Digital Platform Director, you will design and implement Commercial digital platform strategy as part of Commercial segment's strategic objectives. You will define the customer experience vision, working with customers to understand their needs and what problems they are trying to solve with Huntington's digital solutions. You will be responsible for the full product development lifecycle for our customers.
Duties & Responsibilities:
Understand Huntington's strategic and competitive position and deliver digital solutions that are recognized as best in industry
Develop market insights by defining the target client segment markets and evaluating industry trends.
Define the product roadmap ensuring business objectives and key results align to the product vision
Manage executive stakeholder relationships and communicate updates on the product strategy, progress, and performance.
Collaborate with the Architecture, User Experience and technology to understand feasibility and establish release plans
Define, monitor and analyze metrics that inform the success of the product lifecycle
Bachelor's Degree
7+ years of experience in financial services industry and experience in development and integration of systems into businesses
Strong knowledge of digital channels and product development lifecycle using Agile methodologies.
Excellent communication, influencing, and negotiation skills with the ability to integrate change management and drive results through implementation
Highly collaborative leadership skills with the ability to get others excited about the vision/mission and creates forward momentum & gets stuff done beyond their individual contributor-ship
Ability to develop, refine and execute a digital strategy
Ability to educate and drive awareness and expertise of Digital Sales & Service
Ability to thrive in a collaborative, team-oriented environment
Problem solving skills / ability to handle complex issues
Master's Degree
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Hybrid
Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position
Huntington National Bank • Chicago, IL 60684 • Yesterday
Huntington National Bank • Chicago, IL 60684 • 3 Days Ago
Huntington National Bank • Chicago, IL 60684 • 4 Days Ago
icreatives • Chicago, IL 60290 • 7 Days Ago
TAG - The Aspen Group • Chicago, IL 60290 • Aug 15
RWE Clean Energy, LLC • Chicago, IL 60654 • Aug 16
BRIA • Elmwood Park, IL 60707 • 9 Days Ago