Desktop Support Analyst

Description We are offering an exciting opportunity for a Desktop Support Analyst located in Plano, Texas. As part of our team, your primary role will involve scanning and inventory management of computer equipment, with a focus on items valued over 5K. This role is particularly critical as we are currently in the process of an audit.

Responsibilities

• Conduct regular scans of computer inventory, paying special attention to any items valued over 5K

• Accurately update and maintain inventory records in the system

• Utilize provided scanner and laptop to perform inventory tasks

• Compile and update inventory data in Microsoft Excel spreadsheets

• Collaborate with the auditing team to ensure all inventory tasks are completed within the designated timeline

• Edit and update inventory documents as necessary, ensuring all changes are accurately tracked

• Assist in resolving any discrepancies or issues identified during the audit process

• Collaborate with other team members to ensure comprehensive inventory management

• Communicate effectively with team members and management regarding inventory status and updates

• Adhere to all company policies and procedures related to inventory management. Requirements - Should possess a Bachelor's degree in Computer Science, Information Systems, or a related field

• Proven experience in desktop support or a similar role

• Proficiency in Microsoft Excel is necessary

• Familiarity with scanning software and equipment

• Excellent problem-solving skills and a strong customer service orientation

• Ability to diagnose and resolve technical issues promptly

• Knowledge of internet security and data privacy principles

• Excellent communication skills to explain technical issues clearly to non-technical colleagues

• Certification as IT Technician will be an advantage (e.g., CompTIA A+, Microsoft Certified IT detail oriented)

• Must be a team player and have the ability to manage multiple tasks simultaneously. Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

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