Desktop Support Analyst

Description

We are seeking a Desktop Support Analyst to join our team. In this role, you will be a critical player in ensuring the smooth operation of all our IT systems, providing network technical support, and ensuring seamless user support.

Responsibilities

• Ensure the efficient and accurate troubleshooting and resolution of desktop computer hardware and software issues.

• Assure network technical support for smooth operations over all systems.

• Handle and rectify issues related to desktop computer hardware and software.

• Oversee everyday IT systems, encompassing network infrastructure and user assistance.

• Administration and user management of Microsoft 365.

• Work jointly with team members to put in place IT solutions and heighten system efficiency.

Interested candidates should contact Sally Lander at ~~~ or sally.lander@roberthalf (.com).

Requirements

• 2+ years of corporate IT experience

• Experience in Help Desk Support, with a track record of successfully troubleshooting user issues.

• Practical experience with Microsoft Azure and Fortinet systems.

• Proficiency with Microsoft Office 365, including administration and user management.

• Problem-solving and communication abilities.

Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

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