Desktop Engineer

Req ID: RQ186270

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: None

Public Trust/Other Required: None

Job Family: Systems Engineering

Skills:

Desktop Computers,Desktop Management,Device Management,Endpoint Security

Certifications:

MCTS, MCITP - Microsoft

Experience:

5 + years of related experience

Job Description:

As a Desktop Engineer at GDIT you will play a key role in translating product requirements into technical solutions, leading the process, and ensuring the delivery of high-quality solutions. You will collaborate closely with cross-functional teams, contribute your technical expertise to problem-solving, and drive innovation and continuous improvement throughout all products GDIT manages and maintains.

Key Responsibilities:

• Translate Product Requirements: Collaborate with product managers and stakeholders to understand product requirements and translate them into actionable technical solutions.

• Lead Technical Process: Lead the technical process from inception to delivery, ensuring alignment with project timelines, quality standards, and best practices.

• Ensure High-Quality Solutions: Maintain a focus on delivering high-quality solutions that meet or exceed customer expectations, with a keen eye on scalability, reliability, and performance.

• Collaborate with Cross-Functional Teams: Work closely with cross-functional teams, including LITSS, to ensure seamless integration and alignment of infrastructure solutions with organizational goals and objectives.

• Manage Product life Cycles: Ensure that product sites and CI baselines stay UpToDate and track update bulletins, security bulletins, end of support, end of life dates for all active products that are used in our system boundary.

• Contribute Technical Expertise: Provide technical expertise and guidance during problem-solving sessions, leveraging your knowledge to address complex technical challenges effectively.

• Drive Innovation: Play a pivotal role in driving innovation by exploring and implementing new technologies, methodologies, and best practices.

• Continuous Improvement: Champion a culture of continuous improvement, identifying opportunities to enhance processes, tools, and technologies to optimize product delivery and support.

Requirements:

• 5+ years of proven experience in product support and product life cycle management

• Bachelor's degree in computer science, Engineering, or a related field or equivalent years of experience

• Proven experience in infrastructure product engineering or a similar role, with a demonstrated track record of successfully delivering complex technical solutions.

• Strong understanding of ITSM principles, infrastructure technologies, including networking, cloud computing, virtualization, and storage solutions.

• Experience using automation tools and frameworks.

• Excellent communication and collaboration skills, with the ability to effectively engage with stakeholders at all levels of the organization.

• Demonstrated leadership abilities, with the capacity to lead technical initiatives, drive consensus, and influence decision-making processes.

• Passion for technology and a commitment to staying abreast of emerging trends and advancements in the field.

• Relevant technical certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or similar, are desirable.

• Experience with SLA requirements

Join our team at GDIT and be at the forefront of innovation, driving impactful solutions that shape the future of infrastructure products. Apply now to embark on an exciting journey with us!

The likely salary range for this position is $76,690 - $92,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.