• D365 CE Presales Solutions Architect

    Avanade Inc.Ottawa, ON K1A 0A1

    Job #2761351222

  • Do you always deliver what you've promised? So do we.

    At the heart of every great technology solution is great management, always making sure that the project delivers what it set out to do and matches expectations.

    Introduction

    Craft innovative solutions focusing on client needs, guiding them through implementation with expertise and a collaborative spirit in Dynamics 365 Customer Engagement within the Public Sector.

    Come join us

    As a D365 CE Presales Solution Architect, you'll engage deeply with public sector clients to understand their needs, translating them into viable, value-driven D365 CE solutions. You'll collaborate with cross-functional teams to shape deals, manage stakeholder expectations, and drive solutions from concept to completion.

    Together we do what matters.

    What you will do

    • Design and develop comprehensive solution plans, including cost estimates and technical blueprints

    • Deeply understand client contexts to maximize presales value for both the client and Avanade

    • Collaborate with internal teams to craft winnable and deliverable D365 CE business solutions

    • Leverage storytelling to effectively communicate solution visions to clients and teams

    • Apply expertise in specific offerings or industries to enhance solution strategies

    Lead client workshops and requirements discovery sessions.

    Provide qualification expertise to evaluate and align client business needs based on Avanade differentiators.

    Provide solution fit assessment against client requirements.

    Collaborate with other Avanade practices to define the optimal solution for our clients.

    Create and deliver innovative solution demonstrations of Avanade offerings, D365 for Customer Engagement, and supporting software, including relevant ISV solutions.

    Support business value assessment and business case development

    Deliver high-quality written and oral presentations.

    Skills and experiences

    Proficiency in Presales and D365 CE Solution Architecture within the public sector environment 

    Skilled in Customer Value Proposition Development

    Expertise in Estimation, Planning, and Pricing & Commercial Strategy

    Strong Stakeholder Management and Negotiation abilities

    Consulting and client engagement skills.

    Strategic thinking and thought leadership.

    Excellent verbal and written communication skills.

    Capable of conveying solution/technical information in a clear, concise manner to various audiences.

    Utilize active listening to understand client pain points and desired vision for the solution.

    Deliver clear, persuasive presentations and demonstrations that leverage storytelling to provide context and relatability.

    Proven technical delivery and a strong understanding of delivery approaches and methodologies.

    Evaluate a breakdown of your client's business processes so that you can identify and link functional and non-functional requirements

    Transfer functional requirements to development and test team members

    Demonstrate a high level of understanding of D365 CE solutions

    Understand the concepts and applications of Microsoft technologies related to D365 including Power Platform and Microsoft Azure

    About you

    Characteristics that can spell success for this role  

    • Consultative, collaborative, relationship builder  

    • Resilient, adaptable, flexible  

    • Intellectually curious and passionate about tech

    • Convincing storyteller and engaging content creator  

    • Ability to relate effectively with internal and external customers.

    • Problem-solving orientation.

    Enjoy your career 

    Some of the best things about working at Avanade  

    • Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)   

    • Real-time access to technical and skilled resources globally   

    • Dedicated career advisor to encourage your growth  

    • Engaged and helpful coworkers genuinely interested in you   

    Find out more about some of our benefits [1] here.  

    A great place to work 

    As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!  

    We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our [2] Inclusion & Diversity page.  

    Create a future for our people that focuses on  

    • Expanding your thinking   - Experimenting courageously   - Learning and pivoting  

    Inspire greatness in our people by  

    • Empowering every voice   - Encouraging boldness   - Celebrating progress   

    Accelerate the impact of our people by  

    • Amazing the client   - Prioritizing what matters    - Acting as one  

    Learn more   

    To learn more about the types of projects our ERP team works on check out these case studies:  

    • [3] How Norma Group transformed automotive supplier processes by harvesting the power of cloud-based ERP

    • [4] MSDW Podcast: What it means to be a modern manufacturer

    Interested in knowing what's going on inside Avanade? Check out our blogs:  

    • [5] Avanade Insights - exchange ideas that drive tomorrow's innovation  

    • [6] Inside Avanade - explore what life is like working at Avanade

    References

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    We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Avanade believes that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants, or job seekers because of their race, color, gender, religion, national origin, disability, veteran status, age, marital status, sexual orientation, genetic information, gender identity, or any other protect group status as defined by law.