Avanade Inc. • Ottawa, ON K1A 0A1
Job #2761351222
Do you always deliver what you've promised? So do we.
At the heart of every great technology solution is great management, always making sure that the project delivers what it set out to do and matches expectations.
Craft innovative solutions focusing on client needs, guiding them through implementation with expertise and a collaborative spirit in Dynamics 365 Customer Engagement within the Public Sector.
Come join us
As a D365 CE Presales Solution Architect, you'll engage deeply with public sector clients to understand their needs, translating them into viable, value-driven D365 CE solutions. You'll collaborate with cross-functional teams to shape deals, manage stakeholder expectations, and drive solutions from concept to completion.
Together we do what matters.
Design and develop comprehensive solution plans, including cost estimates and technical blueprints
Deeply understand client contexts to maximize presales value for both the client and Avanade
Collaborate with internal teams to craft winnable and deliverable D365 CE business solutions
Leverage storytelling to effectively communicate solution visions to clients and teams
Apply expertise in specific offerings or industries to enhance solution strategies
Lead client workshops and requirements discovery sessions.
Provide qualification expertise to evaluate and align client business needs based on Avanade differentiators.
Provide solution fit assessment against client requirements.
Collaborate with other Avanade practices to define the optimal solution for our clients.
Create and deliver innovative solution demonstrations of Avanade offerings, D365 for Customer Engagement, and supporting software, including relevant ISV solutions.
Support business value assessment and business case development
Deliver high-quality written and oral presentations.
Skills and experiences
Proficiency in Presales and D365 CE Solution Architecture within the public sector environment
Skilled in Customer Value Proposition Development
Expertise in Estimation, Planning, and Pricing & Commercial Strategy
Strong Stakeholder Management and Negotiation abilities
Consulting and client engagement skills.
Strategic thinking and thought leadership.
Excellent verbal and written communication skills.
Capable of conveying solution/technical information in a clear, concise manner to various audiences.
Utilize active listening to understand client pain points and desired vision for the solution.
Deliver clear, persuasive presentations and demonstrations that leverage storytelling to provide context and relatability.
Proven technical delivery and a strong understanding of delivery approaches and methodologies.
Evaluate a breakdown of your client's business processes so that you can identify and link functional and non-functional requirements
Transfer functional requirements to development and test team members
Demonstrate a high level of understanding of D365 CE solutions
Understand the concepts and applications of Microsoft technologies related to D365 including Power Platform and Microsoft Azure
About you
Characteristics that can spell success for this role
Consultative, collaborative, relationship builder
Resilient, adaptable, flexible
Intellectually curious and passionate about tech
Convincing storyteller and engaging content creator
Ability to relate effectively with internal and external customers.
Problem-solving orientation.
Enjoy your career
Some of the best things about working at Avanade
Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
Real-time access to technical and skilled resources globally
Dedicated career advisor to encourage your growth
Engaged and helpful coworkers genuinely interested in you
Find out more about some of our benefits [1] here.
A great place to work
As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!
We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our [2] Inclusion & Diversity page.
Create a future for our people that focuses on
Inspire greatness in our people by
Accelerate the impact of our people by
Learn more
To learn more about the types of projects our ERP team works on check out these case studies:
[3] How Norma Group transformed automotive supplier processes by harvesting the power of cloud-based ERP
[4] MSDW Podcast: What it means to be a modern manufacturer
Interested in knowing what's going on inside Avanade? Check out our blogs:
[5] Avanade Insights - exchange ideas that drive tomorrow's innovation
[6] Inside Avanade - explore what life is like working at Avanade
References
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We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Avanade believes that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants, or job seekers because of their race, color, gender, religion, national origin, disability, veteran status, age, marital status, sexual orientation, genetic information, gender identity, or any other protect group status as defined by law.
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