Customs Entry Writer

Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our team is looking for a Customs Entry Writer to join our team working out of Washington, VA or Pittsburgh, PA.

Your Role

Reporting to the Customs Road Logistics Customs Clearance Manager you will provide outstanding customer service and complete all tasks and responsibilities related to customs entry transactions. Perform any tasks which are assigned by the Manager or Supervisor that meets and supports the needs of the Customs Brokerage Department, per NBSC guidelines

Your Responsibilities

• Timely arrival and readiness to work at your assigned starting time

• Process shipments within department guidelines according to NBSC Customer list/ Controlling branch instructions

• Timely and accurate input of all data/information necessary to process and facilitate shipments through U.S. Customs and PSG's

• Classify goods according to the customers SOP's and/or instructions

• Check CargoWise "buckets" daily to ensure all steps in entry/brokerage processes are being followed

• Document review and assessment for accuracy, verification of critical data elements for entry processing

• Scanning and archiving of entry document images

• Communicate documentation discrepancies to supervisor and/or controlling branch

• Request or compile any necessary import documentation from client

• Accurate completion of all PSG data interfaces (i.e. FDA, EPA, DOT, FCC, Fish & Wildlife etc...)

• Communicate entry # and entry status to carrier

• Help answer incoming calls to the office

• Be organized and detail oriented in every task that you undertake

• Answer client's (internal or external) calls or questions within 1 hour. If you are unable to, respond back and explain why and when you will reply with the answer (Manage and assist to resolve all customer queries and ensure resolution of all problems).

• Interact closely with internal customers/departments to ensure customer service levels are achieved

• Achieve minimum prescribed hours of training each year

• Self-initiative by taking on increasing responsibility

• Always use common sense and have a purpose for every action that you are involved in

• Impeccable customer service

• Perform audit review on all assigned brokerage files and payments to customs

• Maintain and keep current all customs compliance documentation

Your Skills and Experiences

• 1+ years brokerage experience

• 1+ years customer service experience

• You have the ability to report to the office 5 days per week

Good Reasons to Join

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target salary range for this position is between $25.85 and $28.84. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-MB1

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at ~~~ during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: ~~~ with the nature of your request. We will answer your inquiry within 24 hours.