Credit Coordinator

Job Posting:

Ferguson is North America's leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry's most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers' complex projects simple, successful, and sustainable.

Ferguson is currently seeking a Credit Coordinator to join our team! Ferguson is currently seeking a Credit Coordinator to join our team! This role is approved to be fully remote and can be based anywhere in the United States

Responsibilities:

• Work on credit accounts, following guidelines established for the organization

• Help customers with questions/problems on their account

• Perform routine clerical support for functional groups such as copying, distributing mail, performing simple calculations, and maintaining records and files following standard procedures with all work certified or checked by direct supervisor

• Update and summarize receivables

• Processes payments for open customer accounts when requested

• Manage a high volume of inbound calls with expectations of taking around 50 calls per standard shift

• Oversee a high volume of emails during a standard shift

• Upload customer tax certificates received to customer's account

• Perform tax code update on customer account

• Perform tax adjustment billing and credits on customer accounts

Qualifications:

• Credit experience of 1-3 years preferred

• Ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required

• Effectively communicate in writing and verbally

• Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.)

• Strong and accurate data entry skills

• Ability to preform basic math functions

• Eagerness to learn and strong critical thinking skills are required

Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families-geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!

#Li-Remote

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Pay Range:

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Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate's qualifications and prior experience.

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$15.00 - $25.39

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information (~~~)

Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers' complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind.

Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.