Credit and Collections Manager

Description:

Texas Air Products (TAP) is the leading Manufacturer Representative for premier HVAC and Architectural commercial and industrial products in Central and South Texas. The company represents the best-in-class manufacturers and has evolved into a one stop shop full service provider, delivering solutions to all applications in the industry. Our success is our Employees; we have the Best in the business.

We are looking for a qualified Credit and Collections Manager to join our team. Texas Air Products offers a competitive salary and a pleasant, comfortable work environment. The Project Coordinator is a full-time position. The starting salary range is $60,000 - $80,000 annually plus bonus. TAP currently offers an exceptional benefits package (listed below).

This role will oversee our credit granting process, enhance our company's procedure for collecting overdue accounts, and manage our overall credit and collections operations. The ideal candidate will bring a strategic mindset to minimize bad debt risk, optimize credit policies, and ensure a balance between sales and strong cash flow through effective credit management practices.

Credit and Collections Manager Responsibilities

• Develop and implement credit policies and procedures to minimize risk and ensure the company's collections are efficient and effective.
• Oversee the entire credit granting process, from credit application to approval and periodic credit reviews.
• Manage the collections process for overdue accounts, including negotiating payment plans with delinquent customers.
• Monthly Statements and Notices of Intent to Lien
• Monthly preparation and mailing of Intent to Lien documentation
• Monitor and report on the status of outstanding debts and the performance of the credit and collections team.
• Reconcile customer disputes as they pertain to payment of outstanding balances
• Process customer payments accurately and timely, process customer refunds, review account adjustments, resolve client discrepancies and short payments, small balance write off, and customer reconciliations
• Conduct credit risk assessments to evaluate customers' financial status and establish credit limits.
• Collaborate with the sales and customer service departments to resolve credit issues and maintain positive customer relations.
• Ensure compliance with all applicable laws and regulations related to credit and collections activities.
• Train and mentor credit and collections staff to improve their skills and performance.
• Analyze trends in the credit environment to adjust strategies and minimize potential losses.
• Liaise with attorneys and collections agencies when necessary to facilitate the recovery of bad debts.
• Maintain accurate and up-to-date records of Accounts Receivable.
• Prepare regular reports on the age of accounts receivable, bad debt provisions, and write-offs for management review.
• Work with the finance team to forecast cash collections and impact on the company's cash flow.
• Review and recommend improvements to the credit and collections technology and software to increase efficiency.
• Provide excellent & considerate customer service

Requirements:

Knowledge and Skills

• Bachelor's degree in finance, Accounting, Business Administration, or a related field
• Minimum of 5 years of experience in credit and collections management
• Expert understanding of Texas Mechanics Liens and Project Bonding requirements.
• Experience working with the full account receivable process (billing, cash application, and collection process).
• Proven track record of developing and implementing effective credit policies and procedures
• Strong knowledge of applicable laws and regulations related to credit and collections (e.g., FDCPA)
• Experience with credit risk analysis and assessment
• Proficiency in accounting software and Microsoft Office Suite, especially Excel (VLOOKUP and pivot tables)
• Versapay or 3rd party payment platform experience is a plus
• Netsuite experience is a plus
• Excellent communication and negotiation skills
• Strong leadership abilities and experience managing a team
• Detail-oriented with strong analytical and problem-solving skills
• Ability to handle sensitive information confidentially
• Experience in preparing, analyzing, and presenting financial reports to executive management.
• Certified Credit and Collections Manager (CCCM) or equivalent professional certification preferred
• Ability to work independently and prioritize tasks in a fast-paced environment
• Experience with customer service and maintaining client relationships

Benefits

• Medical insurance: Base, Buy-up, or High Deductible plans
• Dental and Vision insurance
• Company paid $25,000 Employee Term Life/AD&D coverage
• Voluntary Life, Long-Term Disability and Short-Term Disability insurance
• Option to participate in FSA or HSA plans
• Eligibility to participate in the 401(k) plan
• Company paid sick and vacation leave and holidays

Texas Air Products is an equal opportunity employer.

Compensation details: 60000-80000 Yearly Salary

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