CONFERENCE CENTER COORDINATOR

Flik Hospitality Group

Salary: $28 - $30 / Hour

Other Forms of Compensation

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish.

Job Summary

In this role you will ensure successful delivery of all services for meetings and conferences by coordinating with clients, vendors and coworkers.

Key Responsibilities

• Handles all reservations and bookings

• Inspects and maintains appearance and functionality of conference rooms for quality assurance

• Communicates available services, policies, and fees and to the client

• Coordinates services for meetings which have been booked

• Participates in Planning Meetings, reviewing the details of events which he or she has been working on, answering questions from staff members, and discussing relevant logistical matters

• Performs other duties as assigned

• Ensure reception area upkeep, turn on computer system.

• Daily Report, Visitors Office Report, meetings, and events of the day focusing on upcoming meetings.

• All staff daily briefing- Receive handover from morning shift staff on opening of shift, early meetings and events, any incidents, last minute requests and Add On bookings.

• Review Condeco for events of the day and update team on changes

• Screen all emails to ensure they are completed based on priority in shared Inbox.

• Ensure all visitors are registered for the day on Aware Manager with updated contact details.

• Review meeting reservations and important notes on Condeco, recheck personal spaces booked, and duration of booking and client matter detail is provided for each reservation.

• Check on additional requests is processed. (Transportation etc.)

• Perform walkthrough inspection for lobby surroundings and all conference rooms/ focus rooms on 52nd and 53rd floor, follow conference room preparation checklist.

• Monitor lobby, hallways, attend to all arriving visitors/ partners and VIPS following Rapport Standards, follow SOP for providing services and for communications in person, via telephone, email.

• Perform visitor check in and reservations bookings via building management software (Aware Manager/Condeco) based on SOP.

• Monitor and screen outlook emails proactively for shared Inbox, respond in timely manner.

• Communicate on group message for updates on meetings and reservations, task assistance and follow ups for services.

• Screen emails to ensure completion of all pending emails, all third-party requests/ bookings (transportation reservations)

• Review reservations on Condeco, ensure client matter numbers are updated/ follow up if needed.

• Update monthly client matter number list.

• Brief and delegate morning staff on time sensitive tasks before heading on lunch break.

• Create visitors/ personal meeting space document/ external list.

• Prepare visitor passes/ employee passes.

• Updates excel file for tracking temporary visitor passes.

• (FRIDAY: Prepare Suite Access cards Controls Report and send via email to TBD

• Attend to last minute reservations and registrations.

• Review all next day bookings and verify, based on the available information, if the meetings are external or internal. Ensure all external attendees are added to aware. In doubt, send an e-mail to the contact person on file to reconfirm. Update accordingly and add notes with date and initials for future reference on each booking.

Long Description

Qualifications

• High School Diploma /GED required, Associates degree in hospitality management, communications or other related field is preferred

• Minimum of 1-3 years of experience in hospitality industry

• Proficient skills in Word, Excel, PowerPoint, Access, and Outlook

• Ability to multi-task; managing multiple projects and work assignment

• Ability to handle last-minute changes in a fast-paced environment with a high volume of events

• Tact in working with professional peers from other departments and all subordinates

Apply to Flik today!

Flik is a member of Compass Group USA

Click here to Learn More about the Compass Story (~~~/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Flik maintains a drug-free workplace.

Associates at Flik Hospitality are offered many fantastic benefits.

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Paid Time Off

• Holiday Time Off (varies by site/state)

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (~~~) for paid time off benefits information.

Req ID: 1380371

Flik Hospitality Group

HILARIA KWAKUMEY

[[req_classification]]