Community Relations Representative -Hospice

Employment Type:

Full time

Shift:

Description:

Our Hospice Community Relations Representative promotes the mission of Mount Carmel Hospice and Palliative Care--compassionate end-of-life care, bereavement services, chronic disease management and related services. The Hospice Community Relations Representative is responsible for the implementation of sales and community education strategies. This involves interacting with hospice and palliative care stakeholders within the system and externally in the community to increase awareness and promote program clinical expertise and services. Primarily increasing contacts between Hospice and nursing facilities, assisted living centers - while producing sales analysis to identify new referral channels and continued opportunities.

Position has strong relationships with the identified leadership teams and clinical staff at these facilities along with our hospice teams. This allows us to quickly and efficiently respond to any issues that arise and regulatory changes that need to be worked through or communicated. Risks of not filling the position include weak relationships with our facility partners who may decrease referrals and Mount Carmel patients may be referred to another hospice.

Position Purpose:

In accordance with the Mission and Guiding Behaviors; the Hospice Community Relations Representative promotes the mission of Mount Carmel Hospice and Palliative Care-- compassionate end-of-life care, bereavement services, chronic disease management and related services

The Hospice Community Relations Representative is responsible for overseeing the implementation of sales and community education strategies. This involves interacting with hospice and palliative care stakeholders in the system and the community to increase awareness and promote program clinical expertise and services. primarily increasing contracts between Hospice and nursing facilities and assisted living centers , performing sales analysis and identifying new referral lines (70% of role); enhance relationships with physicians, community agencies, faith communities, s work collaboratively with Mount Carmel Marketing department to promote and support system marketing efforts as relates to this position (10%)

What You Will Do:

Business Development for hospice and palliative care with internal and external partners and future partners

Hybrid roles - expectation of local 5 days a week travel- radius Franklin County and 6 contiguous counties

Interact, market and speak with both clinical and business partners about Mount Carmel's hospice and palliative services

Minimum Qualifications:

Education: Minimum of Bachelor's degree in Communication, Marketing, Public Relations or related healthcare field with experience.

Experience: Minimum three years of health care experience; with two years of sales and marketing experience required

Effective Communication Skills

Ability to assemble community groups or individuals and to present information to them on topics of chronic disease management, advance care planning, and how to access hospice services

Position Highlights and Benefits:

Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.

Retirement savings account with employer match starting on day one.

Generous paid time off programs.

Employee recognition programs.

Tuition/professional development reimbursement.

Relocation assistance (geographic and position restrictions apply).

Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing.

Employee Referral Rewards program.

Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day!

Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.

Ministry/Facility Information:

Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran