Community Outreach and Engagement Manager

Job Title: Community Outreach and Engagement Manager

Location: South Holland, Illinois

Department: Community Services

Reports To: Township Administrator/Manager

FLSA Status: Non-Exempt

Job Summary:

The Community Outreach and Engagement Manager is responsible for developing, coordinating, and implementing community outreach initiatives and engagement strategies. This role aims to build strong relationships between the township government and its residents, enhance public awareness of township services and programs, and foster a sense of community. The manager will work closely with various departments, local organizations, and residents to ensure effective communication and collaboration.

Key Responsibilities:

• Community Engagement:

  • Develop and implement comprehensive community engagement plans to promote township programs and services.
  • Organize and facilitate community meetings, workshops, and public forums to gather input and feedback from residents.
  • Coordinate and participate in community events, fairs, and other public activities to promote township initiatives.

• Outreach and Communication:

  • Create and manage communication materials, including newsletters, brochures, social media content, and press releases.
  • Maintain and update the township’s website and social media platforms with relevant and timely information.
  • Develop strategies to effectively reach diverse community groups and ensure inclusive communication.

• Partnership Development:

  • Establish and maintain partnerships with local organizations, schools, businesses, and other stakeholders to support community initiatives.
  • Collaborate with external partners to develop joint programs and projects that benefit the community.

• Program Development and Management:

  • Identify community needs and interests and develop programs and initiatives to address them.
  • Manage the implementation and evaluation of outreach programs, ensuring they meet objectives and community needs.
  • Monitor and report on the effectiveness of community outreach efforts and adjust strategies as needed.

• Volunteer Coordination:

  • Recruit, train, and manage volunteers to support community outreach activities and events.
  • Recognize and appreciate volunteers’ contributions to the township’s efforts.

Qualifications:

• Education and Experience:

  • Bachelor’s degree in public administration, Communications, Social Work, or a related field.
  • Minimum of 3-5 years of experience in community outreach, public relations, or a related field.
  • Experience working with diverse populations and in community-based settings.

• Skills and Abilities:

  • Strong interpersonal and communication skills, both written and verbal.
  • Ability to build and maintain effective relationships with a wide range of stakeholders.
  • Proficiency in using social media, websites, and other digital communication tools.
  • Strong organizational and project management skills.
  • Ability to work independently and as part of a team.
  • Flexibility to work evenings and weekends as needed.

Physical Demands and Work Environment:

• Ability to attend and participate in community events, sometimes requiring physical activity.
• Office environment with occasional off-site meetings and events.
• Use of standard office equipment, including computers and printers.

Compensation and Benefits:

• Competitive salary based on qualifications and experience.
• Comprehensive benefits package, including health, dental, and vision insurance, retirement plans, and paid time off.

Compensation and Benefits:

• Competitive salary based on qualifications and experience.
• Comprehensive benefits package, including health, life, dental, and vision insurance.
• Retirement plans.
• Paid time off.

Equal Opportunity Employer:

We are an equal opportunity employer and encourages applications from all qualified individuals, including women, minorities, veterans, and individuals with disabilities.