Communication, Technology, and Training Specialist - Management Analyst 2

Working Title: Communication, Technology, and Training Specialist - Management Analyst 2

Job Class: Management Analyst 2

Agency: Education Department

• Job ID : 82785

• Location : Minneapolis

• Telework Eligible : Yes - Telework arrangements may be possible. You will discuss your preferences and requirements of the position and complete a telework agreement. Employees do need to reside in MN or a border state and may need to report to the office on a periodic basis.

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 12/27/2024

• Closing Date : 01/17/2025

• Bid Open : 12/27/2024

• Bid Close : 01/03/2024

• Hiring Agency/Seniority Unit : Education Department / MDE-Central Office-MAPE

• Division/Unit : Education-St Paul / Special Projects & Initiatives

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $25.29 - $36.71 / hourly; $52,805 - $76,650 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (~~~/) : Yes

CURRENT permanent-classified MDE employees represented by MMA who are eligible for interest bidding for the position should consult Article 14, Filling of Positions, of their negotiated agreement. In order to be considered for the position as an interest bidder your application must be received by the "Closed for Bid" date listed above.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

As the Communication, Technology, and Training Specialist in the Nutrition Program Services division, you will be responsible for enhancing the communication, technology, and training solutions within the division to improve efficiency and effectiveness. You will collaborate with supervisors and staff to identify training needs, develop technology solutions, and implement strategies that align with program goals. You will analyze staff and partner needs, manage website content, facilitate project teams and ensure compliance with accessibility and legal standards. The role also involves creating and maintaining administrative processes and providing leadership in developing training systems and resources. Duties will include:

• Analyze the division's communication, technology and training needs in relation to existing capacity to determine effective and feasible solutions that meet customers' needs and coordinate efforts to ensure alignment across the division.

• Develop and manage website content and mass communication.

• Examine and integrate technology options that will improve overall division efficiency.

• Assess program training needs, provide training solutions and develop comprehensive training plans for each program and the division as a whole.

• Ensure division-wide administrative processes and procedures are well-documented and well-implemented

• Training staff on training tools and resources, processes and procedures and recommend technology tools that would further enhance efficiency.

Minimum Qualifications

Please ensure that your resume clearly describes your experience in the areas listed and indicate the beginning and ending month and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.

2 years of professional experience

OR

A bachelor's or master's degree in public administration, organizational management, education, communication or a related field and 1 year of professional experience

Experience must include

• Managing communication strategies including web content management systems and hands-on experience in researching, implementing and knowledge of various communication platforms.

• Instructional design and E-learning curriculum development, training methodologies and virtual/remote and in-person delivery, facilitation and evaluation of comprehensive training programs for diverse audiences that align with the Americans with Disabilities Act (ADA) requirements.

• Working with various technology solutions and application software.

• Developing continuous improvement initiatives, documenting administrative processes, and enhancing operational efficiencies.

• Analyzing and presenting data from research and evaluation to various audiences.

Preferred Qualifications

• Training and development certificate or equivalent

• Certified Professional in Accessibility Core Competencies (CPACC) certificate or equivalent

• Advanced knowledge and use of various technology digital tools and platforms (Oracle, GovDelivery, Adobe, Webex, Microsoft Teams, Alchemer, Canva, Canvas LMS)

• Project Management Professional (PMP) certification or equivalent

• Experience with USDA Child Nutrition Programs

• 5 or more years in a similar role, particularly within government or education sectors

Additional Requirements

A job offer will be contingent upon successfully passing a background check. The background check may consist of the following components:

• SEMA4 Records Check (applies to current and former state employees only)

• Employment Reference Check

• Conflict of Interest Review

The Minnesota Department of Education will not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at ~~~ or email ~~~ . Please indicate what assistance is needed.