Commercial Lines, Senior Account Manager-Team Lead

About The Role

As a Team Lead you are responsible for motivating, coaching, and encouraging employees. By your leadership, the goals, purpose, and vision for the employees will be brought into focus and executed by your ability to collaborate and build relationships.

As a Senior Account Manager , you will be responsible for managing and growing a book of business while aiding with the strategic vision of our core verticals.

This is a unique opportunity to combine hands-on account management, sales with team leadership and delivering exceptional client experiences. This role reports to the Vice President Commercial Lines in Oakville office.

What You'll Do

• Manage an assigned book of business; serve as a trusted advisor and primary point of contact for a portfolio of mid-market to complex clients; responsible for maintaining key client and insurer relationships.

• Creating effective strategies to address client transactions, negotiations and ability to lead discussions.

• Assume various roles dependent on account including marketing, account back up, lead brokers etc.

• Participating in underwriter/client meetings, both in person and online; client presentations and advocacy for clients during the claims process.

• Negotiate with insurers on coverage and price as to best meet the needs of the client in conjunction with the producer, assisting clients to select amongst competing quotes.

• Provide feedback for the annual budget planning process and monthly forecasting.

• Collaboration with account team including coaching and mentoring.

• Provide a positive work environment that attracts, retains, and motivates talent.

• Support the team in achieving their highest performance potential.

What You'll Need for Success

• RIBO Licensed

• CIP, FCIP, CAIB or CRM Designation desired (or working towards)

• Minimum 5 years' commercial insurance experience

• Experience on Epic broker management system or other BMS

• Proficient in MS Office: Word, Excel, PowerPoint and Outlook

• Ability to manage and mentor staff

• Strong organizational, time and client management skills

• Effective communication skills: verbal, written and presentation skills

• Proactive and customer focused approach

• Resourceful researching skills

• Analytical and strong decision-making skills

• Strong knowledge of commercial insurance industry trends

• Valid Driver's License and ability to travel for client meetings and industry events

Why Choose HUB?

When you choose HUB, you're choosing a competitive, exciting, and friendly work environment that strategically positions you for longevity and offers significant advancement, growth, and success opportunities. To read more about HUB, please visit ~~~/ .

What's in it for you?

Your well-being is our priority, and we back this up with a wealth of benefits:

• Enjoy a competitive pay structure that includes incentives, bonuses, and more ways to increase your earnings.

• Balance your life with flexible work arrangements and generous time off.

• Benefit from a comprehensive package tailored to your needs, including company-matched RRSPs.

• Invest in your future with HUB-sponsored training and development programs. We even offer tuition reimbursement opportunities.

• Rest easy with reimbursements for professional license fees and membership dues.

• Avail special perks including discounts on events, travel, accommodations, and personal home & auto insurance.

At HUB, we celebrate diversity, equity, and inclusion. We are committed to creating an environment where all our employees feel valued and empowered. In this light, we've designed our selection process to be accessible to everyone. We encourage you to let us know if you need any assistance or accommodation during the recruitment process. We believe in providing every candidate with an equal opportunity to succeed and thrive in our inclusive work environment.

For us, service is not just a value; it's our commitment. We uphold this commitment to our employees, clients, and communities. Each of our regional offices actively contributes to local causes, making a difference where it's needed most.

#LI-hybrid

#LI-DH1

Department Account Management & Service

Required Experience: 5-7 years of relevant experience

Required Travel: No Travel Required

Required Education: Diploma