Robert Half • Charlotte, NC 28230
Job #2715115606
Description
We are offering a contract to hire employment opportunity for a Collections Specialist, based in Charlotte, North Carolina. As a Collections Specialist, you will be tasked with managing business-to-business collections, utilizing Microsoft Excel extensively, and providing exceptional customer service.
Manage business-to-business (B2B) collections, ensuring timely and efficient collection of payments
Utilize Microsoft Excel to maintain and analyze collection data and generate reports
Provide top-notch customer service when dealing with clients, addressing their inquiries and resolving any issues
Develop and implement collection processes and operations to improve efficiency and effectiveness
Handle collections for commercial clients, ensuring adherence to industry standards and regulations
Maintain accurate and up-to-date customer credit records, including tracking of payments and credit applications
Monitor customer credit accounts regularly, identifying and addressing any delinquencies
Utilize Excel Formulas for complex calculations and data analysis related to collections
Collaborate with the team to achieve collection targets and improve overall financial performance.
Requirements - Proficiency in B2B collections
Versatility in managing collection operations
Familiarity with Collection Processes
Prior experience in Collections and Collections - Commercial
Proficient in Microsoft Excel and Excel Formulas
Ability to work in a dynamic and fast-paced printing/publishing environment
Strong communication and interpersonal skills
Detail-oriented and the ability to prioritize tasks
Demonstrated ability to work both independently and as part of a team
Must possess excellent problem-solving skills
Knowledge of industry regulations and guidelines in the collections field
Ability to maintain professionalism and composure when dealing with customers
Strong analytical skills and attention to detail.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.
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