Cocktail Server - COMO Social Club

Overview:

The Cocktail Server will be responsible of serving food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner.

Responsibilities:

• Take orders for and serve all food and beverage requests, using suggestive selling techniques. Clear tables during service.Control guest checks and secure proper payment.

• Ensure station and table set-ups are complete and perform various side duties as assigned by the Outlet Supervisor.

• Maintain proper condition and cleanliness of dining areas and servicing equipment

  Work in a cooperative and friendly manner with fellow employees, set a positive example.

• Provide the highest level of guest service to the hotel’s clients.

• Maintain professional attire and personal hygiene.

• Maintain a clean, neat and orderly work area.

• Read, understand and follow all policies, procedures and practices as stated in the Employee Handbook.

• Implement the hotel’s safety and emergency policies and procedures (i.e. evacuation, first aid, etc.) to include removing all safety hazards, following company’s OSHA program, safe lifting techniques.

• Promptly report substandard (unsafe) conditions to Supervisor.

• Promptly report accidents, injuries, property damage or loss to Supervisor.

• Inform management promptly of any work-related problems or guest complaints.

• Promote the hotel through goodwill, courtesy and a positive attitude.

• Attend all scheduled training classes and meetings.

• Continue to learn and grow in your position.

• Perform any reasonable request as assigned or directed by management.

• Provide for a safe work environment by following all safety and security procedures and rules.

• Assist person(s) with a disability.

• Comply with all applicable federal, state and local laws ordinances as they apply to the hotel, guest and employees.

• Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel including; nights, weekends and holidays. 

WestinWoodlands

Qualifications:

• High school or equivalent education preferred.

• Two years of experience as food server in full service restaurant is required.

• Marriott or similar branded, full service hotel experience preferred.