Co-op, Crew Resources - Operations Reliability and Tech Support (Spring, 2025)

How you'll help us Keep Climbing (overview & key responsibilities)

Delta Air Lines is excited to offer an exceptional co-op opportunity for a dedicated and detail-oriented individual to join Crew Resources Ops and Reliability Technical Support Team. You will play a crucial role in enhancing our application management by creating a comprehensive and user-friendly health dashboard. Your primary responsibility will be to design and develop a dashboard that provides real-time insights into our application's performance, reliability, and overall health.

Key Responsibilities

• Collaborate with IT and development teams to understand application architecture and key performance indicators

• Design and develop a highly intuitive and informative application health dashboard

• Implement data visualization tools and techniques to effectively display real-time application metrics

• Ensure the dashboard is user-friendly and tailored to the needs of various stakeholders, including technical and non-technical personnel

• Continuously gather feedback and iterate on the dashboard design to improve functionality and user experience

• Stay updated with the latest trends in dashboard design and data visualization

BENEFITS

• Hands-on experience in a fast-paced, innovative environment

• Opportunity to work with cross-functional teams and contribute to meaningful projects

• Exposure to industry-leading tools and technologies

• Mentorship from experienced professionals in the field

What you need to succeed (minimum qualifications)

• Currently enrolled in a Bachelor's degree program in Computer Science, Information Technology, Graphic Design, Data Science, or a related field

• Must be available for three alternating semesters

• Students must be able to complete the below schedule while actively enrolled in school: Spring 2025, Fall 2025, Summer 2026

• Consistently prioritizes safety and security of self, others, and personal data.

• Strong understanding of UI/UX principles and data visualization

• Knowledge of dashboard design tools and software

• Knowledge of programming languages such as HTML, CSS, JavaScript, and familiarity with database systems

• Excellent analytical and problem-solving skills

• Embraces diverse people, thinking, and styles

• Ability to work collaboratively in a team environment

• Strong communication skills, both written and verbal

• Possesses a high school diploma, GED, or high school equivalency.

• Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

• Experience working with the Smartsheet and PowerBi platforms, including design, development, and maintenance of Smartsheet automation and design

• Comfortable working in group and individual settings

• Ability to develop effective presentations that help explain the background, analysis, results, and recommendations to leaders in an efficient and effective manner

• Desire to learn more about the airline industry and interest in Delta as a company

Benefits and Perks to Help You Keep Climbing

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process. To request a reasonable accommodation, please click here