Jr. Cloud Operations Engineer

Application window is expected to close on 08/31/2024.

The successful applicant will be performing work in FedRAMP environments, and therefore, must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylees, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.

Who We Are

Cisco Talos Intelligence Group is one of the largest commercial threat intelligence teams in the world. Talos defends Cisco customers against known and emerging threats, discovers new vulnerabilities in common software, and interdicts threats in the wild before they can further harm the internet at large. We are a small team within the Talos ecosystem that develops and maintains the cloud platforms used by groups throughout the Cisco Security Business Group.

Who You'll Work With

This person will collaborate with Talos Development teams to ensure the high availability of production services to prevent and mitigate unexpected customer facing incidents and will be responsible for the design and implementation of GovCloud environment which are required to support new threat detection capabilities and new federal consumers.

What You'll Do

This position is critically needed to support AWS GovCloud environment for the ETD FedRamp project that powers Talos Cloud Services which delivers threat intelligence to Cisco Secure product offerings such as Secure Firewall and Secure Email.

Perform capacity, availability, issue resolution and organizational change processes for cloud environments.

• Ensure that management and monitoring tools are integrated with AWS and Azure.

• Assist application developers with solving PaaS related issues as needed.

• Upgrade installed services and infrastructure regularly.

• Install, configure, and support multiple environments - PROD, Stage, Sandbox etc.

• Work within small teams, based on agile/scrum methodologies.

• Open to learn and get trained from senior team members.

• Be a part of 24x7 on-call rotation for incident support.

Minimum Qualifications

• 4+ years operational experience in IT, Engineering or related field

• 2+ years of technical experience working with various AWS services like EKS, EMR, S3, Aurora, VPC, Lambda.

• 2+ years of experience with container-based development and orchestration platforms such as - Kubernetes, ECS, Docker Swarm

• Experience with Terraform and/or Ansible

• Experience creating automation using AWS SDKs in Python, Ruby, or similar.

Preferred Qualifications

• AWS GovCloud experience is desired.

• Strong verbal, written communications, and technical-documentation experience

• Proven history of working within timelines and the ability to succeed under pressure.

• Experience with implementing and maintaining highly available critically important environments for 24×7 availability.

Why Cisco?

We're global, we're adaptable, we're diverse, and our security portfolio is as extensive as it is groundbreaking. Have you heard of Threat, Detection & Response, Zero Trust by Duo, Common Services Engineering, or Cloud & Network Security? Those are only a few of our product teams! The only thing we're missing is YOU.

Join an enterprise security leader with a start-up culture, committed to driving innovation and giving you the opportunity to make an impact. We #InnovateToWin and we know we're better together, that's why we're dedicated to inclusivity, collaboration, and diversity in everything we do.

We're proud to be the Best Small and Mid-Size Enterprises Security Solution Cisco Secure continues to grow and evolve year after year with 100% of Fortune 100 Companies using our products, and we're excited to see the new heights we'll reach with your passion for security, your customer focus, and your desire to change things up!

There are so many amazing reasons to join Cisco. Learn more [1] here!

References

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Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.