Cloud Endpoint Technical Specialist

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

By joining our team, you will be at the forefront of cutting-edge virtualization solutions that leverage the power of Windows 365 and Azure Virtual Desktop. Through your technical, pre-sales expertise, you will be pivotal in supporting customers on their journey to the future of Windows. In the Cloud Endpoint Technical Specialist role, you'll be enabling a secure, compliant, and efficient Cloud PC experience for customers, ensuring they can enable their end users to access their personalized Windows environment on any device. With a focus on Cloud PC management through Intune, you will streamline deployment and maintenance, while staying abreast of the latest virtualization technologies, including GPU-enabled Cloud PCs for high-performance needs. Your expertise as a sales engineer will foster seamless collaboration and productivity, as you work across various internal and external groups to support customers in their end user computing transition.

Are you inspired to help customers empower their employees, maximize the employee experience, and do great work using the devices and apps they love? We are looking for someone to help customers who are undergoing significant changes to the way they work as we continue to shift into a truly hybrid work model. Microsoft is at the forefront of this transformation come and help organizations rethink aspects of their business in a way that sets them and their people up for success in this new world of work.

This opportunity will allow you to hone your technical selling skills, become adept at presentations and demos and deepen collaboration and people skills. This role is designed for those who thrive in a flexible work environment, allowing you to work remotely and drive transformational outcomes for customers in the virtualization space.

Join our Modern Work Team as a Cloud Endpoint Technical Specialist and help our enterprise customers modernize their endpoints and embrace a Zero Trust security model, leverage cutting edge virtualization technology, and embrace the future of Windows. As a pre-sales technical specialist your primary goal is to establish confidence and win our customers' trust to use M365 Solutions which comprise of Windows endpoints (physical or virtual) managed by Modern IT using Microsoft Endpoint Manager, Azure AD, and through 'as-a-service' model technologies. You will partner closely with the field sales solution specialists to understand our customers' business challenges, determine the necessary technology strategy and remove technical blockers enabling digital transformation.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Domain Expertise You will develop and maintain advanced to expert level technical subject matter expertise in Microsoft products and product differentiators in assigned Solutions Plays (including Windows 11, Windows 365, Intune, Microsoft Endpoint Manager, Microsoft Azure Active Directory, Azure Virtual Desktop, Entra ID, Surface and managed service solutions such as AutoPatch, etc.).

• Scale Customer Engagements You will be a trusted advisor and consultative technical seller with a growth mindset by developing and maintaining advanced to expert level delivery, discovery, demo, and whiteboarding skills.

• Build Strategy You will be knowledgeable about Microsoft product strengths and the weaknesses of our competition in order to unblock competitive blockers and win the technical decision for Microsoft.

• Solution Design and Proof You will win the technical decision and intent by gaining a deep understanding of a customer's business and differentiate Microsoft in complex selling environments by sharing insights, reframing the status quo and quantifying business impact that motivates customers to take action. You will know when and how to escalate blockers, when to push back on customer objections, and how to unblock technical blockers with the customer.

• Scale Through Partners: you will engage in partner sell-with scenarios by collaborating with partners to carry out technical engagement activities and acting as a source of trusted partner knowledge

• Technical Expertise: You will support Virtualization conversations with BDM and ITDM conversations, share best practices and key competitor knowledge across solution areas acting as a subject matter expert to inform decisions on pursuit or withdrawal.

• Embody our culture and values

Qualifications

Required/Minimum Qualifications

• 5+ years technical pre-sales or technical consulting experience

• OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience

• o OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ years technical pre-sales or technical consulting experience

• o OR equivalent experience.

Additional or Preferred Qualifications

• 6+ years technical pre-sales, technical consulting, or technology delivery, or related experience

• OR equivalent experience.

• 4+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.

• Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).

Technology Specialists IC4 - The typical base pay range for this role across Canada is CAD $91,000 - CAD $168,400 per year.

Find additional pay information here: Canada pay information | Microsoft Careers (~~~)

Microsoft will accept applications for the role until January 8, 2025.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (~~~) .