Overview:
The Clinic Billing Specialist is responsible for computer and billing systems, for electronic insurance processing and follow-up, & for setting up payment plans and handling collection activities.
The Billing Specialist reports directly to the Director of Clinic Financials.
Responsibilities:
- Billing all primary and secondary claims as assigned for all clinics daily reports as
assigned.
- Work remittance advices for denials and possible resubmission or corrected
claims.
- Respond to patient phone inquiry as needed. Reconcile the account and
understand what the balance consists of (i.e. deductible, co-insurance, co-pay, etc.).
- Follow up with insurance payers on claim resolution to have accounts resolved in
a timely manner to either zero or self-pay balance.
- Process credit balances as assigned.
- Document in Meditech system an action taken on patient’s account.
- Set up payment plans and/or collect self-pay balances on patient accounts.
- Other duties as assigned.
Qualifications:
- Education:
a.) High School education or equivalent with on-the-job training for Clinic specific systems.
b.) Added training in data processing, computer systems and typing is desired.
- Licensure/Certification:
a.) N/A
- Work Experience:
a.) Prefer two to three years’ experience in data processing systems and Medical Office Insurance preparation.