Client Transporter

Job Purpose:

The primary purpose of the Client Transporter role is to operate the agency-owned van to safely transport clients to and from community-based treatment programs. The population served are adjudicated youth and at times, their parent/guardian.

Duties and Responsibilities:

• Follow assigned route for pick up and drop off of clients/assigned passengers
• Ensure safety of all passengers by following all traffic laws and guidelines including varying traffic conditions and inclement weather
• Maintain a clean and mechanically sound vehicle at all times
• Report all vehicle maintenance needs/issues/concerns in a timely manner
• Keep accurate driving records and reports as required
• Act in an appropriate and professional manner at all times
• Ability to deal with varying behaviors and characteristics of clients/passengers including the use of verbal de-escalation skills when necessary
• Expect clients/passenger’s adherence to transport safety rules and guidelines
• Adheres to all agency and program, policy and procedure handbooks
• Completes initial and ongoing agency training as required including building safety, policy and procedure, Growth Works Incorporated (GWI) custom training and Detroit Wayne Connect (DWC) topics
• Ability to form and maintain positive working relationships with supervisor, co-worker, clients/passengers
• Complete other duties as assigned by Supervisor

Qualifications:

• High School diploma or equivalent; prior professional driving experience with references
• Have and maintain a valid State of Michigan chauffeur’s license good driving record, reliable transportation and automobile insurance meeting minimum requirements as defined by the agency
• Ability to work non-traditional schedule including evenings and occasional weekend hours
• Demonstrate knowledge of service delivery area
• Knowledge of traffic laws and local ordinances related to transportation
• Able to implement verbal de-escalation techniques as necessary
• Ability to work effectively with a diverse population
• Successful completion of initial and on-going employment screens, including, but not limited to criminal and sex offender background checks, drug screen, abuse and neglect check and vehicle record check as required

Physical Requirements:

• Must be able to complete manual tasks while transporting clients such as opening and closing all vehicle doors and ensuring a clean and maintained vehicle
• Ability to lift and transport materials/supplies up to 25 lbs. for internal documentation and recordkeeping, court support, and other administrative tasks.

Schedule:

• Part time, 20-25 hours/week employee. Must maintain evening hours and a flexible schedule as needed.