Catering Operations Manager

Compass Corporate

Salary: $65,000 - $70,000

Other Forms of Compensation

Pay Grade: G13

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

The Catering Operations Manager holds duties related to successful execution and coordination for on and off premise Company events. The position entails a need for excellent attention to detail and communication skills; ability to multi-task on a variety of projects simultaneously, accurate distribution of pertinent information both internally to all departments as well as to clients and related vendors. You will be expected to have excellent client skills in presentation and marketing ability.

Key Responsibilities

• Consults clients as to scope, expectations, setting, menu, collateral entertainment to have a successful and appropriate event within the client's budget

• Plans menus in consultation with the clients and chefs

• Negotiates individual vendor contracts

• Delegates to, and ensure that, the Event Manager coordinates and executes the event within the parameters established by the Catering Event Manager

• Recruits, interviews, selects, and trains permanent and casual staff

• Organizes, leads and motivates the catering team

• Plans staff and event schedules

• Maintains and develops accurate financial and administrative records

• Serves as liaison and coordinator between Sales Catering Managers, Supervising Chefs, Staffing, Captains, Suppliers, Vendors, Rental Companies and Clients as needed to plan events

• Assesses contract requirements and ensure satisfaction with the services delivered

• Performs final review and assessment of catering events to determine if they meet performance and quality standards

• Resolves customer concerns and ensures timely customer payment

Preferred Qualifications

• Operationally savvy industry professional with demonstrated leadership in managing people, events and the overall guest experience

• Strong organization, time management and team motivation skills are essential for success in this role

• Ability to work independently with little direct supervision

• Ability to communicate effectively (verbal and written) with clients, senior management, and WPC support staff

• Ability to respond effectively to continuously changing demands

• Demonstrated experience in budgeting, P&L, labor and sales forecasting and reporting

• Effective use of discretion to problem solve in a fast-paced environment

• Excellent negotiating skills

• Ability to establish credibility with senior culinary professionals

• Human Resource experience including hiring, training, mentoring and development

• 3-5 years' experience in a hospitality management environment (preferably in an off-premise catering environment)

• The ability to manage in an environment with focus on client service, entrepreneurship and building and growing a strong business

Apply to Compass Group today!

Click here to Learn More about the Compass Story (~~~/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Paid Time Off

• Holiday Time Off (varies by site/state)

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

Req ID: 1386338

Compass Corporate

Michael Abbey

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