Caterer Assistant

Overview:

CHI Health St. Francis was established in Grand Island Neb. in 1887. Today our hospital is a regional referral center with more than 100 physicians and more than 1100 employees working together to build a healthier community. Our goal is to provide patients with high-quality medical care close to home where they can be supported by their family friends and community.

Responsibilities:

• Visits patients to confirm daily menu selection, all patient food and diet related needs. Communicates diet-related needs to clinical team members.

• Accurately completes patient tray process: menu selections, tray assembly, tray delivery to patients 

and pickup as assigned, special request and off-time meal deliveries.

• Transports ReTherm cart (and/or room service transport cart) to and from the Food and Nutrition department, patient rooms and various hospital locations.

• Works cooperatively with team members, patients, and patient unit staff; coordinating customer services.

• Ensures Patient Satisfaction score for the department is met.

• Ensures accurate and timely processing of patient information from written and verbal communication. Communicates appropriately to the diet office staff.

• Promotes customer satisfaction by courteous, confidential service. Resolves all customer requests in a timely manner. Conducts Hospitality Rounds following each meal. Provides caring and responsive service to patients on a daily basis.

• Inventories, gathers, and delivers floor stock to units as designed by each facility.

Qualifications:

Preferred:

 -Minimum of 1 year of direct patient care in a hospital setting and/or 1
year minimum in food service.
 -Knowledge equivalent to a high school education.