Capacity Procurement Representative - ICS

Job Summary:

Under routine supervision, the Capacity Procurement Representative is responsible the for negotiation of rates to meet load expectations while ensuring optimal margins. The incumbent will market the J.B. Hunt Carrier360 platform to carriers in order to increase efficiency and freight movement visibility. The incumbent is responsible for establishing a carrier base, ensuring freight is covered in a timely manner, and delivering best in class service execution.

Job Description:

Key Responsibilities:

• Negotiate with carriers for the optimal purchase rate to meet revenue and profit margin goals

• Act as liaison between internal business stakeholders and carriers

• Manage all freight in transit by obtaining updates from carriers to accurately monitor movement and ensure on time pickup and delivery

• Utilize the Carrier360 Platform to tender loads and maintain accurate records of shipments and customer details

• Proactively communicate service failures to internal support teams to minimize cost and operational inefficiencies

• Partner with internal teams to promote best in class service and ensure safety

• Leverage the Carrier360 platform with carrier base to increase efficiency and automation

• Verify authenticity of carriers and tracking prior to scheduled pickup

• Remain current on supply chain information to gain understanding of market trends and optimize negotiation tactics

• Understand customer service expectations to provide value with transportation solutions and updates in an urgent manner

Qualifications:

Minimum Qualifications:

• High School Diploma/GED with up to 1 year experience in transportation/logistics, business administration, account management, and/or equivalent military experience AND the ability to work across multiple shifts including nights and/or weekends if needed

• AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences

• Strong professional communication skills applied internally and externally

• Proven experience in establishing and maintaining healthy working relationships

• Experience in fostering strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement

• Ability to process information with high levels of accuracy

• Accurately analyze situations and reach productive decisions based on informed judgment

• Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook)

• Ability to manage multiple competing priorities

• Ability to adapt to a dynamic work environment and shifting priorities and directives

• Experience in holding people accountable and conducting difficult conversations

• Ability to perform in a stressful and high-pressure work environment

Preferred Qualifications:

• Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field AND up to 1 year experience in transportation/logistics, business administration, account management, and/or equivalent military experience

This position is not eligible for employment-based sponsorship.

Education:

Bachelors: Supply Chain Management, High School (Required), Bachelors: Transportation Logistics, Bachelors: Logistics Management, GED (Required)

Work Experience:

Customer Service/Account Manager, Transportation/Logistics, Business Administration

Job Opening ID:

00573015 Capacity Procurement Representative - ICS (Open)

J.B. Hunt Transport, Inc. affirms its belief in equal employment opportunity for all employees and applicants for employment in all terms and conditions of employment. J.B. Hunt is committed to both the spirit and the letter of affirmative action law and continues its good-faith efforts to comply with all applicable government laws and regulations. The company is committed to basing employment decisions on the principles of equal employment opportunity. J.B. Hunt will recruit, hire, compensate, offer benefits to, upgrade, train, layoff, terminate, and/or promote individuals without discrimination in regards to race, color, religion, sex, national origin, age, sexual orientation, gender identity, status as a qualified individual with a disability, status as a protected veteran, or other bases by applicable law.

J.B. Hunt Transport, Inc. offers reasonable accommodation in the employment process for individuals with disabilities. If you need assistance in the application process due to a disability, you may request accommodation at any time by calling ~~~.