Call Center

Description

We're currently seeking a motivated and customer-oriented Call Center Representative to join our dynamic team in the Twin Cities, Minnesota. This role requires candidates to work fully on-site, therefore applicants who are prepared for and thrive in an active, in-person work environment are highly encouraged to apply.

Responsibilities

• Answer incoming calls and respond to customer queries.

• Manage and resolve customer complaints.

• Update customer information in the system as and when needed.

• Route calls to appropriate departments and follow-up on customer calls where necessary.

• Work with management to uphold call center processes and policies consistently.

Requirements

Requirements

• High school diploma or equivalent.

• Prior customer service or call center experience preferred.

• Excellent interpersonal and communication skills.

• Strong problem-solving abilities.

• Ability to handle stressful situations appropriately.

TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

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