C-SNP PATIENT CARE COORDINATOR

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We are currently seeking an experienced:

C-SNP PATIENT CARE COORDINATOR – LIBERTY ADVANTAGE

JOB SUMMARY:

• Providing care for assigned patients in collaboration with RN case manager and nurse practitioner.
• Obtains information for assigned patients based on the model of care requirements.
• Obtains information to assist with evaluation of patient conditions/needs.
• Communicate effectively with any transition of care.
• Documents patient information in the electronic medical record.
• Reviews appointments, labs and diagnostic tests communicating pertinent results to RN Case Manager and nurse practitioner for additional interventions
• Collaborate with members of IDT for coordination of care
• Communicate with member and/or family on quarterly basis.
• Strong communication skills and focus on customer needs and services.
• Assists with any patient emergency as needed.
• Recommends and/or conducts specific areas of in-service or continuing education with patients and caregiver as appropriate.
• Assists with compliance of quality measures for assigned members
• Participates with ICT meetings for assigned members
• Performs other duties as assigned.

JOB REQUIREMENTS:

• Highschool diploma or equivalent education
• Graduated from an accredited Certified Nursing Assistant (CNA) program
• Minimum 2 years clinical experience as a Certified Nursing Assistant (CNA) in geriatric, adult or family practice setting
• Current BLS certification
• Knowledge of community resources
• Previous experience working with behavioral health populations
• Experience working with low income and disadvantaged populations
• Previous work with vulnerable adults or senior population
• Must meet company driving standards
• Must have valid state driver’s license and be able to drive a car
• Must meet company's automobile liability insurance standards and provide proof of coverage
• Must be able to independently travel to assigned locations
• Must be able to demonstrate computer skills, including use of e-mail and Microsoft office word and excel
• Must be able to demonstrate effective written communication skills including but not limited to writing reports and correspondence
• Must be able to demonstrate effective verbal communication skills, including but not limited to speaking effectively to members, providers, families and staff and listening to members, providers and families
• Demonstrated ability to meet deadlines, and use time effectively and efficiently.
• Demonstrated successful experience working in an environment of change. Effectively copes with change and uncertainty; responds and "shifts gears" comfortably
• Dedicated to meeting the expectations and requirements of both external and internal customers, acts with customers in mind
• Demonstrated ability to establish and maintain effective relationships with customers, and gain their trust and respect
• Uses logical methods to solve problems with effective solutions; looks beyond the obvious for solutions
• Action oriented and sees challenges as opportunities
• Demonstrated ability to collect information such as vital signs, weights, list of medications, etc.
• Demonstrated ability to recognize conditions, characteristics, and behaviors that place seniors at risk
• Pertinent Clinical Work Experience relevant to the population being served.

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Background checks/drug-free workplace.
EOE.

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