Business Process Optimization Advisor

Req ID: RQ185880

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: None

Public Trust/Other Required: NACI (T1)

Job Family: Business Process Analysis

Skills:

Communication,Continual Improvement Process,Documentations

Experience:

5 + years of related experience

Job Description:

The NIH Office of Management (OM) is undertaking an initiative to document and standardize Business Information Management Support (BIMS) processes to enable administrative digital transformation activities across multiple workstreams. Additionally, as part of an integrated Continuous Improvement Model for BIMS processes, this initiative will be used to identify and implement process improvement opportunities. This implementation will impact many stakeholders across the organization and requires operational knowledge of IT Service Management (ITSM) delivery for the enterprise with foundational knowledge of Lean Six Sigma (LSS) toolsets.

As a member of the Business Information Management Support (BIMS) team, the Advisor will directly advise and assist the Administrative Systems Technology Officer (ASTO) in the documentation and replication of BIMS best practices throughout the program management lifecycle.

Work Visa sponsorship will not be provided for this role.

HOW A BUSINESS PROCESS ANALYST ADVISOR WILL MAKE AN IMPACT

• Document and recommend standardization of processes

• Develop and implement recommendations for improvements

• Develop documents and provide inputs to program documents in collaboration with BIMS Program Teams, OM Leadership, and the ASTO

• Implement a detail-oriented, problem-solving framework in a multi-workstream environment

• Communicate performance gaps, as well as create, execute, and track the activities required to close those gaps for all workstreams

• Create professional communications products of all types to support required actions for successful integrated program and project management

• Solicit feedback and drive discussion from high-level stakeholders with competing interests

WHAT YOU'LL NEED TO SUCCEED:

Education: Technical Training, Certifications or degree

Required Experience: Minimum of five years of related experience

Required Technical Skills

• Lean, Six Sigma, or Lean Six Sigma Green Belt certification

• ITSM or ITIL certification

• Proficiency in the use of Microsoft Office, specifically Outlook, Word, Excel, Visio, and PowerPoint

Security Clearance: Ability to acquire Level 5 Public Trust

Required Skills and Abilities

• Experience exhibiting professional diplomacy, while effectively relating to people at all organizational levels internally and externally

• Excellent written and verbal communication skills

• Must have good problem-solving skills

• Must be able to work effectively independently and in teams

• Experience in managing multiple tasks

• Flexibly adapting plans to a dynamic environment

Preferred Skills

• Prior experience working with the National Institutes of Health (NIH), or another HHS OpDiv on IT projects

• Knowledge of goal alignment for IT and Business strategies to identify potential risks and identify strategic integrations to achieve optimal outcomes for both

Location: Remote; you must be able to travel to Maryland at your own expense to pick up the NIH badge.

GDIT IS YOUR PLACE

• 401K with company match

• Comprehensive health and wellness packages

• Internal mobility team dedicated to helping you own your career

• Professional growth opportunities including paid education and certifications

• Cutting-edge technology you can learn from

• Rest and recharge with paid vacation and holidays

#GDITFedHealthJobs -NIH

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The likely salary range for this position is $99,450 - $134,550. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.