Business Intelligence Insights Analyst

The purpose of the role is to effectively identify actionable insights that support the Program's goals and objectives by coordinating the communication, prioritization, and delivery of work products with Delivery and Engagement Leadership and Program Teams. The BI Insights Analyst is also responsible for maximizing customer satisfaction, maintaining, and building new relationships, and sharing organizational trending/best practices.

Making an Impact

Partner with Delivery to provide business reporting and analytic insights that support program growth, improvement, and initiatives completion. This position is responsible for the delivery of BI solutions utilizing Tableau, IntelliReach and other tools as deemed necessary. Proactively investigate opportunities to increase the value of the BI solutions currently in place, as well as recommend new approaches to aid in decision-making. Program SLAs/KPIs will be used to measure program performance and aid in prioritization of support.

Sharing Expertise

Apply knowledge of Business Intelligence methodologies in supporting our internal and external customers. Seek out solutions and recommendations to fulfill business requirements. Encourages the use of story lines to explain data trends and anomalies to our Delivery and Engagement Partners. Introduce new analysis and methodologies to evaluate program performance and identify opportunity for delivery improvement.

Gaining Exposure

High business acumen and excellent communication skills are required to build relationships with internal stakeholders across the organization from Managing Director to Program Managers. Partner with the BI Product Development Team to provide feedback from Delivery on new products, existing product enhancement, and business requirements that provide value to the organization. Change management skills are essential as the data drives decision making and program performance.

Your Typical Day

• Understands the business issues and data challenges of our client's and the staffing industry and translates into solutions that change outcomes.

• Establish a regular meeting cadence with Managing Director / Director community to review overarching regional and individual program performance and establish strategic initiative priorities.

• Ensure on-time regional strategic initiatives are completed.

• Ensure you are informed and sharing TAPFIN comparative and market trending results with Delivery and Engagement.

• Ensure you are monitoring program performance for assigned region at least monthly.

• Identification of possible Business Intelligence as a Service opportunities.

• Partner with BI Product Development to share voice of the customer and identify internal development opportunities.

• Responsible for the on-time delivery of work products to the Programs and providing actionable insights that drive change.

• Actively present to clients during monthly and quarterly business reviews to bring Business Intelligence subject matter expertise

Other accountabilities as assigned

Required

• Tenure: 2-4 years of related experience

• Education: Bachelor's degree or equivalent experience

• Communication: Excellent communication skills

• Technical: Proficient in key Talent Solution BI tools, Tableau, or equivalent

Nice to Have

• Industry knowledge: Understanding of TAPFIN or RPO's business models

• Worked with a global organization / client

About TAPFIN

TAPFIN is a leading managed service provider (MSP) dedicated to the innovation and delivery of integrated workforce management solutions worldwide. TAPFIN's customized, scalable MSP solutions for contingent and project-based spend are instrumental in driving process, performance and productivity improvements across the client organization, while providing visibility, predictability, risk mitigation and overall cost reduction. Part of ManpowerGroup Solutions, the outsourced services offering from ManpowerGroup, TAPFIN offers a complete suite of workforce management solutions that fully leverages a blend of global expertise and local knowledge. For more information, visit ~~~.

ManpowerGroup is an EOE/AA/Vets/Disabled Employer

Job: Business/Strategic Management

Organization: ManpowerGroup

Title: Business Intelligence Insights Analyst

Location: United States

Requisition ID: 0031889