Business Analyst - Microsoft Product & Experience Design Focused

Business Analyst - Microsoft Product & Experience Design Focused

As a Business Analyst with Avanade X (Avanade's Experience Agency), you will play a crucial role in bridging the gap between business needs and technology solutions, and bring a product mindset to ensure the work being delivered meets our client's current and future needs.

This role will collaborate with cross-functional teams, stakeholders, and clients to define requirements, analyze processes, and drive successful project outcomes. Your expertise in Microsoft technologies including Power Platform, D365 will be an asset.

Key Accountabilities

Requirements gathering and analysis: Elicit, document, and analyze business requirements from stakeholders. Translate business needs into functional specifications, user stories, acceptance criteria and maintain product backlog. Minimize scope changes due to missed requirements.

Solution design: Collaborate with designers, developers and architects to design solutions, detailing user flows, and mock ups to visualize requirements. Drive user and client satisfaction.

Project management: Assist in project planning, scope definition, and resource allocation. Monitor project progress and ensure timely delivery. Adhere to project schedules and deadlines. Participate in agile ceremonies & daily scrums.

Quality assurance: Validate deliverables against requirements. Structure and conduct UAT.

Key Skills and Capabilities

• Proven analytical and problem-solving capabilities

• Experience with agile methodologies, Lean, Agile, & Scrum

• Proficient in operating ADO, JIRA, and other systems fluently

• Expert attention to detail and ability to prioritize tasks effectively

• Understanding and commitment to defining & delivering measurable business value

• Ability to communicate and justify clearly decisions made on a project

• Proficient in establishing trusted and long-lasting relationships with clients and colleagues

• Skills and experience in the following technologies are an asset: Power Platform (Power Apps, Canvas Apps, Power Automate, Power BI), D365 (CRM and ERP), and Sitecore (CMS)

Preferred Training

• Design Thinking Practitioner

• Professional Scrum Certification

• Professional Scrum Product Owner Certification

• Microsoft Certified: Power Platform Fundamentals

• Microsoft Certified: Dynamics 365 Fundamentals

• Sitecore Certified: Experience Platform v. 10+

• Sitecore Certified: XM Cloud

Experience & Education:

• Diploma or degree in business, technology, digital product strategy or related subjects

• Intermediate experience as a Business Analyst, Product Owner, or related role with successful delivery of new products / new features

• Experience in financial services, public sector, and utilities is an asset

• Bilingual (French & English) an asset

Enjoy your career  

Some of the best things about working at Avanade: 

• Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)   

• Real-time access to technical and skilled resources globally   

• Dedicated career advisor to encourage your growth  

• Engaged and helpful coworkers genuinely interested in you   

Find out more about some of our benefits [1] here. 

A great place to work  

As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!  

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our [2] Inclusion & Diversity page.  

Create a future for our people that focuses on:  

• Expanding your thinking

• Experimenting courageously

• Learning and pivoting  

Inspire greatness in our people by:  

• Empowering every voice

• Encouraging boldness

• Celebrating progress   

Accelerate the impact of our people by:  

• Amazing the client

• Prioritizing what matters

• Acting as one  

Learn more  

Avanade X - Make What Matters 

References

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We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Avanade believes that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants, or job seekers because of their race, color, gender, religion, national origin, disability, veteran status, age, marital status, sexual orientation, genetic information, gender identity, or any other protect group status as defined by law.