Business Affairs Manager, AppleCare

Business Affairs Manager, AppleCare

Austin,Texas,United States

Support and Service

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. AppleCare Digital creates alluring digital content and experiences to help people get the most out of their Apple products. We make it easy for everyone to learn about, use, and maintain Apple software and hardware. We're looking for an experienced Business Affairs Manager to lead our cross-channel video business affairs within AppleCare Digital. In this role, you'll clear assets and review content from a business affairs perspective for Apple's social media and on-domain channels. You'll partner closely with producers, creatives, legal and marcom business affairs to ensure that video content is cleared for use while maintaining creative integrity. The ideal candidate pays close attention to detail, is organized and self-motivated, and can prioritize multiple projects on a tight timeline. You can influence without control, speak clearly to business affairs, and advocate while maintaining positive relationships. You're passionate about Apple, our customers, and offering a best-in-class support experience.

Description

In this role, you'll oversee business affairs for AppleCare Digital content for @AppleSupport social handles and on-domain content. You'll partner closely with internal and external teams and ensure that video content, third-party assets, and photography are cleared for use and reviewed for cultural sensitivities. Additional responsibilities will include the following: Maintain weekly communication with team leads to ensure information flows accurately, action items are clear, and issues are escalated at the right time and to the right people. Work with multiple teams and provide legal perspective and counseling on various matters, including trademarks and copyrights. Assess, handle and communicate risks; advise team leads concerning risk exposure, and provide asset options. Maintain business affairs process decks, releases, and trackers for projects, and lead and update third-party content and review processes. Collaborate with internal and external producers on productions and manage NDAs, casting documentation, music, and talent agreements. Responsible for reviewing vendor agreements from a business affairs perspective and managing overall risk for the company. Partner with your teammates and other AppleCare partners to build roadmaps and requirements for tool and system development.

Minimum Qualifications

• Minimum of 5+ years experience working in global business affairs, digital content creation, advertising, or production.

• Deep understanding of trademark, copyright, IP, and cultural sensitivities.

• Bachelor's Degree or equivalent work experience required.

Key Qualifications

Preferred Qualifications

• Ability to navigate the creative process and communicate asset needs across multiple regions.

• Ability to thrive in high-pressure environments and adapt to ever-changing deadlines.

• Experience working with various internal and external partners across a large organization.

• Self-starter with a demonstrated ability to prioritize and manage multiple projects.

Education & Experience

Additional Requirements

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (~~~)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .