Billing Specialist

R1 is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals, and physician practices. Headquartered in Salt Lake City, UT, R1 is publicly traded organization with employees throughout the US and international locations. 

At R1 RCM, we deliver innovative solutions by bringing together the best people and technologies that enable providers to simplify the healthcare experience. Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our 22,000+ global associates are given valuable opportunities to contribute, innovate, and create meaningful work that makes an impact in the communities we serve around the world. Interested? Learn more, visit: ~~~/careers. 

As our Billing Specialist, you will be responsible for managing accounts associated with complex services and payer contracts. Every day entails working closely with patients, departments, physicians, and staff to ensure diverse needs are met and to ensure financial viability for Intermountain Healthcare. To thrive, you must exhibit sharp attention to detail, possess strong interpersonal and problem-solving skills, and demonstrate the ability to work independently and under pressure with minimal supervision.

Responsibilities:  

• Perform complex billing and accounting tasks through to completion. This may involve collaborating directly with Clinical Personnel.

• Handle daily worklists to ensure compliance with billing and follow-up standards.

• Collaborate closely with Payers to secure timely and accurate payments.

• Process refunds and adjustments accurately and appropriately, including write-offs, late charge adjustments, and discounts, all within IHC Policy and guidelines.

• Gather and update patient demographic and insurance information.

• Consistently apply knowledge of insurance benefits to individual patient situations.

• Contact insurance companies and/or patients at appropriate intervals to ensure timely resolution of accounts. Utilize available tools such as phones, letters, vouchers, and computer processes within policy guidelines to work with insurance companies and patients, aiming to reduce accounts receivable to zero balance.

Required Qualifications:

• High School Diploma or equivalent (GED)

• 2 years of hospital billing experience

• Ability to execute processes efficiently and maintain the highest level of quality  

• Demonstrates the ability to identify and communicate issues  

• Enhanced communication and customer service skills  

For this US-based position, the base pay range is $15.66 - $23.45 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (~~~)

R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ~~~ for assistance.

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R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.

Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally and is traded on the Nasdaq stock exchange under the symbol "RCM."