Billing Coordinator

Adecco is assisting their client with their search for Billing Coordinator.

Type: 40hrs/wk. Contract

Start Date:

Location: SYRACUSE NY 13202 (Hybrid)

Pay: $ 25.00

Duration: 6-month contract to start. Likely to extend.

Shift:

**** Associate degree with 3 yrs. exp or**

**5-7 years relevant experience with no degree

Customer Service/Billing Background preferred

Description:

Responsible for scheduling, coordination, and completion of billing tasks

• Develop a working understanding of the applicable regulations and tariffs we

operate under in order to provide assistance to both internal and external

customers

• Data extraction and reporting from various applications (Salesforce, PowerBi, Excel)

• Identify billing deficiencies that may adversely impact customers

• Provide recommendations and assist in the implementation of corrective actions in

order to improve the quality of billing performance

• Reviews work for accuracy and ensures that all details are complete

• Work closely with the billing team to identify improvement opportunities in billing and

customer service

• Provide regular performance updates at team Hubs

• Develop and deliver on Key Performance Indicators (KPIs)

• Monitor program trends and insights from customers and stakeholders to

determine program drivers. Collaborate with internal and external partners to

adjust program delivery practices to ensure best-in-class customer service.

Knowledge & Experience Requirements:

• An associate's degree plus 3 years of work experience is required

• Professional and and/or customer billing is preferred.

• Proficiency in relevant software is required (.e.g Microsoft Office products -

Excel, Word, PowerPoint, Teams) along with the ability to learn other programs

and applications such as Salesforce, SAP, and the company's customer billing

system

• Professional verbal and written communication skills with demonstrable

experience in applying them in a business setting

• Customer service aptitude and attention to detail are required.

• Demonstrated ability to meet deadlines and keep track of multiple tasks.

• This is a hybrid role.

• Occasional travel may be required.

IMPORTANT: This job is being recruited for by Adecco's National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must Apply Now.

Pay Details: $25.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ~~~

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.