• Bilingual Scheduler

    Dallas Heart and Vascular • Duncanville, TX 75137

    Job #2713191723

  • Dallas Heart and Vascular is a growing fast-paced heart and vascular office

    seeking a

    Medical Scheduler

    . The ideal candidate is highly motivated, organized, detail-oriented with a strong ability to multi-task.

    As a Medical Scheduler, you will be responsible for

    managing the flow of patient care which includes, but is not limited to, scheduling patient appointments for consultations, medical procedures and follow-up visits.

    In addition, the candidate will be

    cross trained

    as an Admission Coordinator (front desk)

    Essential Functions

    of the

    Role:

    • Serves as the first contact for patient care by s

      chedul

      ing

      and confirm

      ing

      patient appointments,

      follow-up

      testing,

      check-ups, and physician referrals via telephone

    • Creates a welcoming environment by a

      nswer telephones and direct calls to

      appropriate staff

    • Assist

      s

      with patient

      check-in and check-out

    • Greet visitors,

      ascertain

      purpose of visit, and direct them to the

      appropriate staff

    • Effectively handles multiple calls at one time.

    • Meets the needs of our patients by c

      ompil

      ing

      and record

      ing

      medical charts, reports, and correspondence

    • Interview patients to complete insurance and privacy forms

      in

      a timely

      and

      accurate

      manner

    • Collect patient

      primary

      payments during visit and apply to patient record.

    Minimum Qualifications:

    • Strong c

      ommun

      ication

      skills to converse clearly over the telephone and in person

    • Demonstrates an ability to organize and prioritize

      a variety of tasks and multiple demands

    • Attends to detail as it relates to scheduling patients correctly and communicate scheduling difficulties with the team.

    • Strong technological skills, such as using word processing, excel spreadsheets and an

      advance

      EMR systems to track data and schedule appointments.

    • Ability to

      i

      dentify

      issues and resolve problems

      in a timely manner

      ; use reason even when dealing with emotional topics

      effectively manage patients who

      maybe

      upset or stressed

    • Demonstrate

      strong

      interpersonal skills, listening to patients’ needs, and

      possess a

      friendly and outgoing demeanor

    Desired Qualifications

    • 1-2

      years’ experience in

      medical scheduling

    • Experience working in a call center and/or

      suited for

      handling

      high volume

      calls

    • Preferred knowledge of

      Greenway

      and

      proficient at using Microsoft Office 365 to include Word and Excel

    • Bi-lingual in Spanish required

    Travel Requirements

    Travel

    may be

    required at times

    Physical Requirements

    This position requires full range of body motion. While performing the duties of this job, the employee

    is regularly required to

    sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to handle or

    operate

    standard office equipment; reach with hands and arms; and

    lift up

    to 25 pounds.

    Work Environment

    Work is performed in a typical medical clinic and/or business office environment.

    Equal Employment Opportunity Statement

    Dallas Heart and Vascular

    provides

    equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal,

    state

    or local laws

    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,

    compensation

    and training.

    Salary and Benefits

    Full-time

    non-

    exempt position. Competitive compensation and benefits

    package to include 401K; full suite of medical,

    denta

    l

    and ancillary benefits; paid time off and much more.

    The statements contained herein are intended to describe the general nature and level of work performed by the

    Medical Scheduler

    , but

    is

    not a complete list of the responsibilities, duties, or skills required. Other duties may be assigned as business needs dictate

    Reasonable

    accommodations

    may be made to enable qualified individuals with disabilities to perform the essential functions.


    Compensation details: 12-15 Hourly Wage


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