Bilingual Help Desk Analyst (French/English)

Description

Bilingual Help Desk Analyst (Level 1.5) who will be primarily responsible for providing technical support to customers.

Responsibilities

• Resolving escalated calls, and emails

• Providing technical product support

• Documenting issue resolution

• Deploying and configuring computer hardware and software

Interested candidates should contact Sally Lander at ~~~ or sally.lander@roberthalf.(com).

Requirements

• Minimum of 2 years of experience working as a Help Desk Analyst

• Proficient in managing Microsoft-based systems

• Experience with Active Directory and ability to manage user accounts and permissions

• Strong knowledge of Computer Hardware, including troubleshooting and repair

• Veral and written fluency in English and French (Canadian)

Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

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