Bell Attendant

Are you a hospitality professional with experience in hotels and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Bell Attendant.

This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today!

ABOUT FISHER ISLAND CLUB HOTEL & RESORT

Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do.

It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities

Job Summary:

The Valet Attendant's primary responsibility is to assist and retrieve vehicles. Also responsible for welcoming guests, giving a fond farewell, assisting with luggage, providing directions, and any other related assistance.

Primary Responsibilities:

• Greet and welcome members/guests to Club venues
• Accommodate members/guests by opening doors and assisting with luggage or other heavy items
• Direct traffic in the parking area as needed and assist members/guests in entering and leaving the area
• Able to effectively re-route traffic to alternate parking levels or locations when the parking facility reaches maximum capacity and keep informed supervisors and other teams.
• Answer questions regarding dining options, hours of operation, Club amenities, and other Club services
• Collect and accurately label keys to ensure their proper return
• Park vehicles in predetermined areas within the parking area, following all traffic laws
• Operate vehicles safely and with responsibility
• Maintain vehicles and vehicle keys secure and safe
• Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any security or safety problems.
• Organize and file paperwork regarding vehicles and daily transactions
• Adhere to all company procedures and policies
• Protect company assets and ensure proprietary information is kept confidential
• Employ professional language in communicating with members/guests, colleagues, and visitors.
• Perform additional duties as assigned.

Position Requirements:

• Valid Florida driver's license and a driving record with zero points
• Experience driving vehicles with both manual and automatic transmission
• Strong ability to carry out parallel parking
• Must be able to speak, read and write English
• Excellent interpersonal skills
• Must have a professional appearance and exhibit courteous manners at all times.
• Available to work flexible hours including weekends, holidays, and special events.
• Ability to communicate professionally
• Possess a genuine, friendly, and warn demeanor
• Ability to walk/stand for an extended period of time work
• Accountability and personal integrity are essential as the nature of the position allows access to a client's personal and private information
• Ability to multitask and tend to several requests at once
• Organizational skills are necessary to quickly recall the location of vehicles and their appropriate keys

Education/Experience:

• High school diploma and or equivalent
• At least 1 year of valet/customer service experience and/or a similar position is required
• Working knowledge of computer platforms i.e., Outlook, Microsoft Word, Excel

Physical Demands

• Must be able to lift and maintain 15-20 lbs.
• Must possess strong vision, e.g., color vision, distance vision, close vision, depth vision, and peripheral vision, and the ability to adjust focus
• Strong ability to perform physical activities such as standing, sitting, walking, climbing stairs, crawling, and handling objects, tools, or control, etc. over an extended period of time
• Work is performed in both an indoor/outdoor environment and is exposed to controlled/uncontrolled temperatures and conditions.
• Requires that the individual adhere to normal safety measures for lifting and bending

Working Conditions:

• Must be able to work a flexible schedule on weekends/holidays and evening hours as needed
• Adhering to safety precautions and guidelines is required
• Must wear non-slip safety shoes - Shoes for Crews

This description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances (changes in personnel, workload, rush jobs, emergencies, or technological developments) change.

Equal Employment Opportunity - Drug free workplace