BDC Representative (MBH)

Description:

At Mercedes-Benz of Huntington, being family-owned has its rewards and we believe our employees are our greatest assets. If you are looking for a career with a great company, we are the perfect career choice. We provide competitive compensation, comprehensive benefits, and opportunities for career growth within our organization. Mercedes-Benz of Huntington is seeking to hire a Business Development Rep to work alongside our sales team.

Responsibilities:

• Heavy inbound and outbound client inquiries from web leads, phone & email
• Short-term & long-term follow-up with clients in the customer relationship management system drive
• Speak with customers in a professional, well-spoken manner and be able to problem-solve
• Direct customer calls/questions/ concerns appropriately to the right party, including those available online.
• Log all activity in a CRM

Requirements:

Qualifications:

• At least 1 year of experience in customer service
• Dealership experience is preferred, but not required
• Proficient in all basic computer operating systems, windows, Google, Microsoft, etc.
• Must have strong customer service skills, phone & email etiquette
• Must be a team player and natural leader, willing to train and take the initiative with other team members

The hourly rate is $18-20/hr plus monthly commission. The schedule is full-time, five days per week, and will include one weekend day.

Compensation details: 18-20 Hourly Wage

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