• Banquet Server

    Gateway Hotel & Conference CenterAmes, IA 50014

    Job #2804282005

  • Job Purpose: To enthusiastically deliver first-class server and bartender hospitality for banquet events that exceed guest expectations. Consistently delivering GATE, while providing food and beverages to our guests.

    Server Essential Functions:
    • Complete preparations for event per BEO
    • Anticipate guests needs and respond politely to requests
    • Demonstrate proper work procedures with a sense of urgency
    • Perform all server tasks within scheduled shift time
    • Deliver the GATEway service standards and exemplify Gateway Values
    • Set up for events, carry trays, serve guests, and clean up at event conclusion
    • Preserve a healthy relationship between the Kitchen, and Conference Services staff
    • Adhere to all Health and Safety Standards at all times
    • Complete daily checklists (Tasks assigned may vary depending on event)
    • Maximize productivity by working efficiently and in a timely manner
    • Maintain inherent attention to detail
    Bartender Essential Functions:
    • Deliver The GATEway service standards.
    • Enforce Iowa Alcohol and Beverage Laws, by checking identification of customers to verify age requirements for purchase of alcohol.
    • Serve menu items to guests
    • Clean glasses, utensils, and bar equipment.
    • Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
    • Arrange bottles and glasses to make attractive displays.
    • Slice and pit fruit for garnishing drinks.
    • Create drink recipes.
    • Take beverage orders from serving staff or directly from patrons.
    • Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
    • Serve wine, and bottled or draft beer.
    • Monitor guest consumption in accordance with I-PACT training
    • Responsible to limit problems and liability related to customers' excessive drinking, escalating alcohol consumption concerns to a supervisor, manger, or Manager On Duty immediately.
    • Collect payment including running credit cards and making change.
    • Balance cash receipts.
    • Complete end of the day paperwork, reports, and balancing the drawer.
    • Clean bars, work areas, and tables.
    Requirements:
    • High school diploma or GED
    • Previous experience preferred
    • Able to work nights and weekends
    • Must be able to squat, lift, and push at least 50 lbs.
    • I-PACT certification preferred, must obtain after hire and keep certification valid during employment
    Reporting Relationships:

    This job reports to:

    Food & Beverage Director

    Conference Services Manager

    Conference Services Supervisor

    The Gateway Hotel & Conference Center is an Equal Opportunity Employer.
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