Levi, Ray & Shoup, Inc. • Springfield, IL 62762
Job #2719277833
LRS
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Added Jul 15, 2024 AWS Connect Developer (26400) Remote, Remote | Contract Apply (~~~)
For additional information on how we handle your data, ~~~/privacy
Job Description
LRS Consulting Services is seeking an AWS Connect Developer for an exciting long term contracting opportunity with a client of ours remotely.
Participate in the design, development and delivery of solutions on IVR solution
Responsible for consistent release management and good change management practices.
Participate in Agile planning meetings and daily SCRUM meetings to provide software solutions for our platform services for Content Services and CHP Platform services.
Develop efficient and high-performance call flows
Create unit tests to maximize code coverage and cover end to end business scenarios
Support existing architecture and code
Documents call flows and design as needed Work with other teams to understand scope and design efficient solution
Collaborates within the Agile framework, fosters a team approach to software development and delivery
Ensure all code developed follows DevOps practices
Review and perform troubleshooting analysis of the core application logs.
Experience
Experience with Amazon Connect, Lex, Lambdas, DevOps, RDS, Kinesis Data, S3, CloudFormation, CI/CD, ~~~. required.
3+ years of experience in IVR Call Flow, telephony and Speech Recognition experience
Familiarity with and enthusiasm for DevOps, CI/CD, and SRE best practices, as well as iterative Agile-flavored workflows
Ability to design call-flows from requirement documentation and workshops
Expert knowledge of 1 or more IVR development environment
Hands-on experience with Java, JavaScript or other OOB language
Working knowledge of IVR Environments and Operating Systems
Working knowledge of telephony technologies including call routing, SMS, VOIP
Understanding of APIs and web services
Bachelor Degree or equivalent 5+ yrs Experience
Third-party candidates will not be considered.
Candidates must have permanent authorization to work in the US without sponsorship.
LRS is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.
20 - 125/per Hour
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