• AVP, Business Development, Specialty -Travel Insured International - REMOTE

    Crum & ForsterGLASTONBURY, CT 06033

    Job #2810599106

  • Crum & Forster Company Overview:

    Travel Insured International (TII), a Crum & Forster company, is hiring an AVP, Business Development, Specialtyon our Sales team.

    Travel Insured International is a leading travel insurance provider with more than 25 years in business. As a key component of our Specialty Business Unit, within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently. Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and end-to-end satisfaction for all customers.

    Job Description:

    The AVP, Business Development, Specialty will play a pivotal role in expanding Travel Insured International’s (TII) presence beyond traditional travel agency distribution channels. This position is responsible for identifying, developing, and managing partnerships within non-travel agency verticals, including cruise lines, tour operators, hotels, employee benefits platforms, technology companies, event ticketing, and other travel-related sectors.

    The AVP, Business Development, Specialty will drive new business initiatives, cultivate strong relationships with key stakeholders across these verticals, and lead strategic efforts to broaden TII's market share, increase revenue, and expand product distribution.

    This is a 100% remote role.

    1.New Business Development & Partner Acquisition

    • Identify & Target New Verticals: Research and target potential partnerships across non-travel agency distribution channels, including but not limited to cruise lines, tour operators, hotels and resorts, airlines, employee benefits platforms, technology providers, and event ticketing companies. Develop a strategic approach to enter these markets and drive new business opportunities.

    • Initiative Launches & Strategic Partnerships: Lead the planning and execution of strategic partnerships and launches with new partners, focusing on maximizing TII's reach. Work to onboard major partners, similar to recent industry developments like Allegiant Airlines, Abercrombie & Kent, Ritz-Carlton Yachts, Choice Hotels, and FEVO Tickets.

    • Lead Relationship Building: Build and nurture strong relationships with key decision-makers at targeted companies, including airlines, cruise lines, hotel groups, tour operators, credit unions and technology platforms, to gain deep understanding of their business needs and design tailored travel insurance solutions.

    1. Sales Strategy & Revenue Growth

    • Drive New Revenue Streams: Collaborate with partners to identify and implement TII's travel insurance products as part of their ancillary offerings, helping them increase revenue through insurance sales while providing peace of mind to their customers.

    • Consultative Sales Approach: Understand partner needs and business models to develop and present tailored travel insurance, event insurance, and assistance solutions that align with their core offerings. Create compelling value propositions that demonstrate how TII’s products enhance their customers’ experiences.

    • Maximize Ancillary Revenue Opportunities: Leverage TII’s suite of services to drive additional revenue streams for partners, focusing on travel insurance, event ticket insurance, travel assistance, and concierge services.

    1. Collaborate with Cross-Functional Teams

    • Product Development & Marketing Collaboration: Work with the product, marketing, underwriting, and finance teams to develop and optimize compelling insurance products, promotional campaigns, and sales collateral that resonate with the needs of non-traditional travel distribution channels.

    • Technology & Ecommerce Solutions: Collaborate with internal technology teams and e-commerce specialists to create seamless insurance integration and optimization for partners' online booking platforms, ensuring a smooth purchasing experience for customers.

    1. Strategic Planning & Performance Analysis

    • Create Business Development Strategies: Develop and execute a clear strategy for targeting and acquiring new business within each vertical. Define goals, revenue targets, and growth plans aligned with TII's objectives.

    • Analyze Performance & Market Trends: Monitor the performance of existing partnerships and stay informed about market trends, competitor activities, and emerging opportunities. Use data-driven insights to refine sales strategies and enhance TII’s competitive positioning.

    1. Partnership Management & Account Transition

    • Ensure Smooth Onboarding & Transition to Account Management: Lead the onboarding process for new partners and ensure a seamless transition to the Account Management team for ongoing support. Establish clear expectations and maintain a close working relationship with partners to ensure their needs are met.

    • Client Engagement & Ongoing Support: Remain actively involved in partner relations, attending key events, meetings, and conferences to foster strong working relationships and drive continuous growth and development of each partnership.

    1. Industry Representation & Networking

    • Attend & Represent at Industry Events: Represent TII at industry events, trade shows, conferences, and meetings with stakeholders across the travel, hospitality, technology, and employee benefits sectors. Build awareness of TII’s offerings and network with potential new partners.

    • Build Brand Awareness & Thought Leadership: Act as a subject matter expert for TII’s solutions in non-traditional travel insurance channels, positioning the company as a top provider of travel protection services in new and emerging markets.

    What YOU will bring to C&F:

    • Extensive Business Development & Sales Experience

    • Proven Track Record in New Vertical Growth: Demonstrated success in developing and expanding business within non-travel agency verticals such as cruise lines, tour operators, hotel groups, event ticketing, and employee benefits platforms.

    • Strategic Thinker & Negotiator: Strong strategic planning and negotiation skills, with the ability to develop creative partnership solutions and close high-value deals with partners across a diverse range of industries.

    • Results-Driven & Performance-Oriented: Proven ability to meet and exceed sales targets, with experience analyzing sales performance and optimizing strategies to drive continuous growth.

    • Technology & Ecommerce Savvy: Understanding of online booking systems, e-commerce platforms, and technology integrations to support partner sales optimization and customer experience.

    • Effective Communication & Relationship-Building: Exceptional verbal and written communication skills, with the ability to build trust and maintain strong relationships with partners at all levels.

    • Team Player & Collaborative Leader: Ability to collaborate effectively with cross-functional teams, including product, marketing, finance, and technology, to align business development strategies with company objectives.

    Requirements:

    • A bachelor’s degree in business, sales, marketing, or equivalent experience is required.

    • A minimum of 10 years in a business development, sales, or partnership management role within travel, hospitality, technology, or a related industry is required.

    • Proficiency with Salesforce Experience with Salesforce or similar CRM systems for managing partner data, tracking sales pipelines, and producing reports for leadership teams is required.

    • Up to 50% travel required, including international travel, with attendance at key partner meetings, industry events, and conferences.

    What C&F will bring to you:

    • Competitive compensation package

    • Generous 401K employer match 

    • Employee Stock Purchase plan with employer matching

    • Generous Paid Time Off

    • Flexible Work Arrangements

    • Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness including your physical, mental and financial wellbeing

    • A core C&F tenant is owning your career development so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry related certifications and professional training to keep you progressing on your chosen path

    • A dynamic, ambitious, fun and exciting work environment

    • We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee driven corporate giving program that lets you participate and support your community

    At C&F you will BELONG

    We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you require a special accommodation, please let us know.

    For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit ~~~/ for more information.

    Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $105,400.00 to a maximum of $180,000.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

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